Director Business Intelligence

4 days ago


Hong Kong Island, Hong Kong SAR China DBS Bank Full time

About the Position

\

This is an exciting opportunity to join DBS Bank's Consumer Banking Group as a Director Business Intelligence.

\

Job Summary

\

The ideal candidate will be responsible for shaping and driving the development of a new, data-driven approach to improve customer experience and operational efficiency. This includes collaborating with business partners to find opportunities, aligning on requirements, and making prioritization decisions.

\

Main Responsibilities

\

Customer Experience Insights and Data Management:

\
  • \
  • Design and build innovative, dynamic, self-service CE measurement data products.\
  • Utilize various technologies to gather and analyze Voice of Customers (VOC) data and translate that into actionable recommendations.\
  • Develop and maintain a dynamic customer insights dashboard for real-time visibility into customer trends and performance.\
  • Manage VOC platform, data structures, and communicate tailored insights to diverse stakeholders.\
    • \

Data Strategy and Collaboration:

\
  • \
  • Collaborate with business units to implement VOC data strategies.\
  • Utilize VOC and business drivers to design high-value use cases for predicting customer needs.\
    • \

Communication and Support:

\
  • \
  • Guide the team in developing clear and concise communication materials.\
  • Perform ongoing report streamlining and automation.\
  • Provide expert consultative guidance in data management areas.\
    • \

Project Management:

\
  • \
  • Lead or participate in cross-functional Agile projects, utilizing data analysis to enhance customer experience.\
  • Deliver rigorous analysis of customer feedback trends and pain points.\
  • Generate regular and ad-hoc reports.\
  • Ensure data quality and proper documentation of procedures.\
  • Achieve satisfactory results in VOC and Compliance audits.\
  • Manage projects, ensuring clear objectives and timely delivery.\
  • Provide effective leadership and mentorship to the team.\
    • \

Requirements

\

The ideal candidate will have at least 7 years of proven experience in Project Management and Business Analytics. Strong quantitative and qualitative analytical skills are essential. The candidate should also have experience in team management and managing multiple complex projects.

\

Demonstrated ability to drive change management in a cross-functional organization is required. Knowledge of data management areas including data quality and machine learning tools is necessary.

\

About Us

\

DBS Bank is a market leader in the consumer banking business, offering a full spectrum of products and services to assist our customers at every life stage.

\

We offer a competitive salary and benefits package in a dynamic environment that supports your development and recognizes your achievements.



  • Hong Kong, Central and Western District, Hong Kong SAR China South China Morning Post SCMP Full time

    We're seeking an exceptional Business Intelligence Director to drive actionable change and execution through data democratization, story-telling, narrative, and education across all levels of the company.About the Role:You'll collaborate with engineering to shape and drive tactical and strategic development of data infrastructure, reporting, and analytical...


  • Hong Kong Island, Hong Kong SAR China DBS Bank Full time

    Job SummaryWe are seeking a highly motivated Business Intelligence Strategist to join our analytics team in Hong Kong. In this role, you will be responsible for developing and implementing business intelligence strategies to drive business growth and customer outcomes.As a key member of our team, you will work closely with our sales teams to analyze complex...


  • Hong Kong, Central and Western District, Hong Kong SAR China Applied Artificial Intelligence Laboratory Full time

    We are seeking a highly motivated and innovative Sales & Marketing Trainee to join our team at Applied Artificial Intelligence Laboratory.About the Role:This is an exciting opportunity to spearhead our marketing and business development efforts, working closely with our founders to revolutionize educational experiences.Key Responsibilities:Business...


  • Hong Kong Island, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is seeking a Strategic Data Insights Specialist to lead our efforts in embedding business intelligence practices across the organization. As a key member of our team, you will oversee the full process of requirements gathering, data integration, design, preparation, and visualization to drive business decisions.This role requires strong...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    At Classy Wheeler Limited, we are seeking a highly skilled Business Intelligence Analyst to lead our shipping line and logistics solutions.Job DescriptionAssume responsibility for exploring advanced technologies and working modules.Evaluate the feasibility of global exposure and innovative projects.Collaborate with a talented team of individuals from diverse...


  • Hong Kong Island, Hong Kong SAR China Cognizant Full time

    Job Summary:We are looking for a highly skilled Data Modeler to join our team at Cognizant. The ideal candidate will have strong experience in designing and developing scalable data models for data lake architectures using AWS Redshift.About the Position:Design and develop data models that meet business requirements and support business intelligence and...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    The Senior Business Intelligence Analyst position at Classy Wheeler Limited involves analyzing complex business data to identify trends, opportunities, and areas for improvement. You will work closely with senior leadership and cross-functional teams to develop and implement business solutions that drive growth and profitability.Key ResponsibilitiesDevelop...


  • Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full time

    We are seeking an experienced professional to lead our Business Intelligence (BI) and Data Analytics team in driving strategic growth initiatives, enhancing operational efficiency, and fostering data-driven decision-making.


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    About UsClassy Wheeler Limited is a dynamic company that specializes in IT and Components Solutions and Services. We strive to deliver innovative solutions that meet the evolving needs of our clients.The RoleWe're looking for a talented Associate/Consultant Business Intelligence Consultant to join our team. The successful candidate will have a strong...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    **Job Title:Risk and Safety AnalystWe are looking for a highly skilled and experienced Risk and Safety Analyst to join our team at Classy Wheeler Limited.Job Description:Responsibilities:Internal and External Security Risks: Identify and evaluate internal and external security risks, providing timely intelligence and analysis to enhance the safety and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Worldwide Consulting Group Full time

    Business Intelligence Lead:We are seeking an experienced Business Intelligence Lead to join our team at Worldwide Consulting Group. The successful candidate will be responsible for leading our business intelligence efforts and driving data-driven decision making across the organization.About the Role:Develop and implement business intelligence strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China ACW Distribution (HK) Limited (a member of ACW Group) Full time

    About the RoleThe Technical Analyst - BI will play a key role in designing and developing business intelligence solutions to support business decision-making.Key Responsibilities:Business Intelligence Development: Develop and maintain business intelligence data models and data connections.Training and Support: Create and maintain documentation for BI...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    We are seeking a highly skilled Business Intelligence Manager to join our team at Classy Wheeler Limited.About the RoleDevelop and maintain dashboards and reports to provide insights into the company's performance.Collaborate with the finance team to analyze financial data and identify areas for improvement.The ideal candidate will have a degree in...


  • Hong Kong Island, Hong Kong SAR China OSL Full time

    DescriptionWe are seeking a dedicated and skilled Business Intelligence Specialist to support our Finance and Customer Success (CS) teams. In this role, you will focus on automating reports, streamlining data processes, and providing actionable insights to improve financial performance and customer satisfaction. You will work closely with cross-functional...


  • Hong Kong Island, Hong Kong SAR China OSL Full time

    About the Role:This is an exciting opportunity to join OSL as a Business Intelligence Specialist, supporting our Finance and Customer Success teams. As a key member of our team, you will be responsible for automating reports, streamlining data processes, and providing actionable insights to drive business growth.Your Key Responsibilities:Develop and...

  • Senior Data Analyst

    4 days ago


    Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    About Our CompanyClassy Wheeler Limited is a leading provider of IT and Components Solutions and Services. We pride ourselves on delivering high-quality services that meet the needs of our clients.The Job DescriptionThis is an exciting opportunity for a motivated individual to join our team as an Associate/Consultant Business Intelligence Consultant. The...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedAt Classy Wheeler Limited, we're driven by a passion for innovative solutions that transform the way businesses interact with data. As a prominent IT and Components Solutions and Services Group, we've built a reputation for delivering top-notch services to our clients.Your Role as Associate/Consultant Business Intelligence...

  • Data Consultant

    4 days ago


    Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedWe're Classy Wheeler Limited, a forward-thinking company specializing in IT and Components Solutions and Services. Our mission is to deliver cutting-edge solutions that exceed our clients' expectations.Job OverviewWe're seeking a highly motivated and skilled Associate/Consultant Business Intelligence Consultant to join our team....


  • Hong Kong Island, Hong Kong SAR China Richemont Full time

    About Our TeamOur team is dynamic, fast-paced, and international, with members located across Hong Kong SAR, China, Shanghai, Singapore, Paris, Geneva, and London.We are seeking a highly analytical and results-oriented client analytics and market intelligence manager to join our group marketing APAC team based in Hong Kong SAR, China.This pivotal role...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shenwan Hongyuan (H.K.) Limited Full time

    Business Intelligence Analyst PositionShenwan Hongyuan (H.K.) Limited is looking for a talented Business Intelligence Analyst to join their team. In this role, you will be responsible for developing regular data analysis reports and performing project management and business requirement analysis. You will also work closely with internal users and external...