Customer Service Representative

2 weeks ago


Kowloon, Kowloon City, Hong Kong SAR China YMCA of Hong Kong Part time
Part-time Member Services Assistant

The YMCA of Hong Kong is seeking a highly motivated and organized individual to join our team as a Part-time Member Services Assistant. In this role, you will be responsible for performing various counter and clerical tasks in the Member Services Office, promoting memberships and member activities, handling facility bookings, program enrollments, enquiries and data entry.

Responsibilities:
  • Perform a variety of counter and clerical tasks in the Member Services Office.
  • Promote memberships and member activities.
  • Handle facility bookings, program enrollments, enquiries and data entry.


You will also be required to perform regular checks on venues to ensure their cleanliness and good condition. Additionally, you will provide quality services and be responsive and professional in all member-related activities, such as answering enquiries pertaining to membership matters.

Requirements:
  • Higher Diploma or above with relevant experience.
  • Excellent customer service, communication and interpersonal skills.
  • Hands-on experience in PC operations.
  • Experience in preparation of promotion materials preferred.
  • Mature, team-oriented, responsible, independent and willing to learn.
  • Good command of spoken English, Cantonese and Mandarin.
  • Shift duty required.


To apply, please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability to the Human Resources Department at the YMCA of Hong Kong.

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