Medical Equipment Field Service Specialist

2 weeks ago


kwai hing, Hong Kong SAR China JPC TEXSON LTD Full time

About the Company:

JPC TEXSON LTD is a renowned European listed multinational company with an illustrious 60-year history.

As a brand owner and manufacturer of medical devices/healthcare machinery, our focus lies in mobility products (electrical & mechanical). Our Hong Kong office serves as a sales and service hub.

We are currently seeking a highly skilled Medical Equipment Field Service Specialist to join our team.

Job Overview:

  • This role reports directly to our Senior Service Manager.
  • You will work alongside a team of eight experienced service engineers.
  • Responsibilities include troubleshooting, repairing, and maintaining medical equipment at hospitals, healthcare centers, and elderly facilities in Hong Kong.
  • You will be responsible for installing, maintaining, repairing, and testing our range of medical equipment.
  • The job also involves conducting routine scheduled servicing (both preventative and reactive) to ensure systems operate at full capacity.
  • You will provide technical solutions professionally and within agreed timeframes.
  • Maintaining accurate records of spare parts in our service ERP system is crucial.
  • Upholding safety and integrity standards for all serviced products aligns with our company policies.

Minimum Qualifications:

  • Tertiary education in Mechanical/Electronic Engineering/Biomedical Engineering or related field.
  • A minimum of two years of technical/service/engineering experience in any products, preferably in machinery/equipment/devices.
  • Experience within the medical, healthcare, or service-related sector is advantageous.
  • Field experience in healthcare or medical devices is a plus.
  • Proficiency in MS Word, Excel, and PowerPoint is required.
  • We provide product training.

Compensation and Benefits:

  • An attractive salary package, including a performance bonus.
  • 14 days of annual leave.
  • The opportunity to develop your career in this European MNC medical equipment brand owner.

Estimated Salary: $45,000 - $65,000 per annum, based on relevant experience.



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