Medical Equipment Field Service Specialist
2 weeks ago
About the Company:
JPC TEXSON LTD is a renowned European listed multinational company with an illustrious 60-year history.
As a brand owner and manufacturer of medical devices/healthcare machinery, our focus lies in mobility products (electrical & mechanical). Our Hong Kong office serves as a sales and service hub.
We are currently seeking a highly skilled Medical Equipment Field Service Specialist to join our team.
Job Overview:
- This role reports directly to our Senior Service Manager.
- You will work alongside a team of eight experienced service engineers.
- Responsibilities include troubleshooting, repairing, and maintaining medical equipment at hospitals, healthcare centers, and elderly facilities in Hong Kong.
- You will be responsible for installing, maintaining, repairing, and testing our range of medical equipment.
- The job also involves conducting routine scheduled servicing (both preventative and reactive) to ensure systems operate at full capacity.
- You will provide technical solutions professionally and within agreed timeframes.
- Maintaining accurate records of spare parts in our service ERP system is crucial.
- Upholding safety and integrity standards for all serviced products aligns with our company policies.
Minimum Qualifications:
- Tertiary education in Mechanical/Electronic Engineering/Biomedical Engineering or related field.
- A minimum of two years of technical/service/engineering experience in any products, preferably in machinery/equipment/devices.
- Experience within the medical, healthcare, or service-related sector is advantageous.
- Field experience in healthcare or medical devices is a plus.
- Proficiency in MS Word, Excel, and PowerPoint is required.
- We provide product training.
Compensation and Benefits:
- An attractive salary package, including a performance bonus.
- 14 days of annual leave.
- The opportunity to develop your career in this European MNC medical equipment brand owner.
Estimated Salary: $45,000 - $65,000 per annum, based on relevant experience.
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