Information Technology Support Specialist
3 weeks ago
Job Summary
The Information Technology Services Centre (ITSC) seeks a motivated individual to provide Centre Data Centres services for The Chinese University of Hong Kong.
Key Responsibilities
- Assist in infrastructure service desk functions, including incident management and request fulfilment.
- Monitor networks and various systems, fault report and escalate according to standard operation procedures.
- Assist in network, hardware system, and data centre infrastructure routine checks and troubleshooting.
- Perform daily operation tasks, such as asset management in data centre, entrance request handling, data backup, cable patching and other data centre works.
Requirements
- HKCEE/HKDSE qualifications: Grade E/Level 2 or above in at least 5 subjects, including Chinese, English (Syllabus B) and Mathematics.
- Interest in data centre operations.
- Positive attitude towards observing disciplinary codes of shift duty.
- Good communication and interpersonal skills.
Appointment Terms
Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.
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