Service Officer, Field Works Control Centre
2 weeks ago
We are seeking a highly motivated Service Officer to join our Field Works Control Centre team. As a Service Officer, you will play a crucial role in ensuring the smooth operation of our daily installation and restoration jobs.
Key Responsibilities- Distribute daily installation and restoration jobs through our operating support system.
- Resolve enquiries from internal and external customers regarding order and appointment status.
- Assist the team supervisor in regular report coordination and administration tasks.
- Perform UAT for new systems and products as needed.
- F.5 or above with a minimum of 1 year of relevant working experience in customer services (preferable).
- Initiative and good communication skills with a customer-oriented mindset.
- Able to work independently and proactively.
- Good PC skills for Microsoft Office.
- Fresh graduates are also welcome.
We offer a competitive salary package with attractive benefits, including at least 14 days of Annual Leave, Medical Insurance, and a Discretionary Bonus.
Work Location: Hong Kong
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