Service Officer, Field Works Control Centre

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time
Job Summary

We are seeking a highly motivated Service Officer to join our Field Works Control Centre team. As a Service Officer, you will play a crucial role in ensuring the smooth operation of our daily installation and restoration jobs.

Key Responsibilities
  • Distribute daily installation and restoration jobs through our operating support system.
  • Resolve enquiries from internal and external customers regarding order and appointment status.
  • Assist the team supervisor in regular report coordination and administration tasks.
  • Perform UAT for new systems and products as needed.
Requirements
  • F.5 or above with a minimum of 1 year of relevant working experience in customer services (preferable).
  • Initiative and good communication skills with a customer-oriented mindset.
  • Able to work independently and proactively.
  • Good PC skills for Microsoft Office.
  • Fresh graduates are also welcome.
What We Offer

We offer a competitive salary package with attractive benefits, including at least 14 days of Annual Leave, Medical Insurance, and a Discretionary Bonus.

Work Location: Hong Kong



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