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Senior Receptionist

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Securities and Futures Commission Full time
Job Description

We are seeking a highly skilled and experienced Senior Receptionist to join our team at the Securities and Futures Commission. The successful candidate will be responsible for providing exceptional customer service and administrative support to our staff and visitors.

Key Responsibilities:
  • Telephone Management: Handle phone enquiries and direct calls to relevant divisions/departments according to standard procedures.
  • Telephone Etiquette: Answer the telephone in a clear, positive, and professional manner.
  • Visitor Management: Manage the allocation of visitor access passes.
  • Meeting Room Coordination: Handle the booking requests of meeting rooms.
  • Mail Management: Handle incoming mails and maintain incoming mail logs.
  • Event Support: Provide support on the planning and delivery of various CSR initiatives and activities of the Staff Activities Club (SAC).
  • Ad-Hoc Duties: Support ad-hoc duties as assigned by the supervisor.
Requirements:
  • Education: Degree or diploma holder with a minimum of 8 years' relevant experience in sizeable corporations.
  • Language Proficiency: Excellent command of English and Chinese (Cantonese and Putonghua). Proficiency in Putonghua is preferred.
  • Attitude and Skills: Professional and polite attitude. Highly proactive and customer-orientated with a positive mindset. Strong supervision and team leading skills. Outstanding inter-personal skills (Experience in dealing with difficult persons is preferred). Flexible and able to work under pressure. Able to work independently and prepared to work shift hours.
  • Candidate Profile: Candidates with less experience will be considered as Receptionist.