Data Platform Operations Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Bank Of China (Hong Kong) Limited seeks an experienced professional to join our team as a Data Platform Operations Specialist.

About the Role

This is an exciting opportunity for individuals who possess strong technical skills and a passion for data management. The successful candidate will be responsible for handling data-related activities, including data injection, data masking, data authorization, data aggregation, data labelling, and troubleshooting.

As a Data Platform Operations Specialist, you will work closely with end-users and IT teams to ensure seamless data requests are fulfilled efficiently. Your expertise in data analysis, recommendations, and solutions will help drive business growth through effective data enablement, data analysis, and data delivery.

You will also conduct periodic reviews of data-related policies, procedures, guidelines, models, standards, etc., to ensure alignment with company objectives. Additionally, you will participate in requirement definition, design review, UAT, rollout, and support activities in primarily owned or supported systems.

The ideal candidate should have at least 5 years of experience in BAU or operational management, handling data requests, data security, and access control, data management procedures establishment, review, and enrichments. Excellent communication, interpersonal, and problem-solving skills are essential for success in this role.

Key Responsibilities
  • Handle data management and operation activities, including data injection, data masking, data authorization, data aggregation, data labelling, and troubleshooting
  • Liaise with end-users and IT teams to serve, evaluate, prioritize, devise, handshake, and track progress on end-to-end data requests
  • Provide analysis, recommendations, and solutions on new data initiatives, tackling pain points or meeting new initiatives in data enablement, data analysis, or data delivery areas
  • Conduct periodic reviews, analysis, alignment, and enrichments in data-related policies, procedures, guidelines, models, standards, etc.
  • Participate in requirement definition, design review, UAT, rollout, and support activities in primarily owned or supported systems
  • Handle administrative and management tasks for data teams and platforms, including metrics, reports, audits, trainings, demonstrations, announcements, license renewals, and administrative tasks
  • Provide guidance, mentorship, and knowledge transfer to junior teammates and cross-functional teams
Requirements
  • Degree holder in Information Technology, Operation, or related disciplines
  • At least 5 years of experience in BAU or operational management, handling data requests, data security, and access control, data management procedures establishment, review, and enrichments
  • Excellent communication, interpersonal, and problem-solving skills with different parties, including end-users, cross-functional teams, and managements from various business and technical units
  • Ability to analyze requests, address issues, summarize findings, devise proper solutions, present implementation plans, and oversee executions in data platforms
  • Ability to work independently and under pressure, resolve conflicts, mentor teammates, and complete assigned tasks within schedule
  • Working experiences in requirement analysis, design review, UAT, and rollout of sizable data platforms
  • Willingness to handle strategic projects or ad-hoc tasks in data domains
  • Desirable to have working experience in financial industries or large corporations with well-established data policies, governance, management, standards, guidelines, and procedures
  • Advantage with knowledge and experience in data projects, including data injection, data cleansing, data analytics, data visualization, big data, and data tools
  • Bonus for knowledge or experience in SQL, VBA, and Python
  • Good command in spoken and written Cantonese and English, proficiency in Mandarin is desired

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