Senior Operations Solutions and Policy Services Manager
3 weeks ago
Job Summary
We are seeking a highly experienced and skilled Senior Operations Solutions and Policy Services Manager to join our team at The Cigna Group. As a key member of our operations team, you will be responsible for leading the development and implementation of health insurance policy administration and product development initiatives.
Key Responsibilities
- Lead the assessment and implementation of new business and renewal policy proposal requirements, as well as systems and process changes in policy administration and claims systems.
- Contribute to the development and implementation of health products, working closely with internal IT teams, external IT vendors, and outsourced service providers.
- Collaborate with internal stakeholders to resolve incidents and customer feedback/complaints, and monitor and prioritize systems backlogs for policy administration systems.
- Represent the policy services function in regulatory compliance projects and other cross-department initiatives.
Requirements
- At least 7 years' experience in health insurance operations, with at least 2 years in a supervisory role.
- Diploma or above, preferably with insurance-related qualifications.
- Proven track record of handling projects, process documentation, and system changes, working with IT, vendors, and stakeholders.
- Strong analytical mindset, problem-solving, and attention to detail.
- Good command of spoken and written English and Chinese.
- Highly organized self-starter, with the ability to engage in multiple projects to meet tight deadlines.
- Excellent interpersonal, communication, and influencing skills.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
-
Operations Solutions and Policy Services Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeJob SummaryWe are seeking an experienced Operations Solutions and Policy Services Manager to join our team at The Cigna Group. As a key member of our operations team, you will be responsible for leading the development and implementation of health insurance policies and products.Key ResponsibilitiesPolicy AdministrationDevelop and implement health insurance...
-
Policy and Licensing Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Tether Operations Limited Full timeJob Title: Policy and Licensing AdvisorAt Tether Operations Limited, we are seeking a highly skilled Policy and Licensing Advisor to join our Regulatory and Licensing team. This is an exciting opportunity to work with a pioneering company in the crypto-asset industry, shaping the future of financial services and innovation.Job SummaryWe are looking for a...
-
Senior Manager, Life Policy Administration
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob Title: Senior Manager, Life Policy AdministrationAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Senior Manager, Life Policy Administration, you will play a critical role in shaping the Policy Service Operations team within our organization.Key Responsibilities:Lead and oversee the Policy Service...
-
Senior Manager, Life Policy Administration Lead
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob Title: Senior Manager, Life Policy AdministrationAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Senior Manager, Life Policy Administration, you will play a critical role in shaping the Operation team within the organization.Key Responsibilities:Lead and oversee the Policy Service Operations...
-
Senior Manager, Life Policy Administration
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time**About Prudential plc**Prudential plc is a leading international life insurance group with a long history of delivering value to its customers and shareholders. Our purpose is to be partners for every life and protectors for every future.**Job Summary**We are seeking a highly experienced and skilled Senior Manager to lead our Policy Service Operations team....
-
Senior Operations Associate
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China IO Tech Solutions Full timeKey ResponsibilitiesWe are seeking a highly skilled Senior Operations Associate to join our team at IO Tech Solutions.Key Responsibilities:Manage the firm's trade lifecycle processes, including trade execution, settlement, reconciliation, and dispute resolution.Monitor and optimize trading infrastructure performance to support high-volume, low-latency...
-
Strategic Director, Policy Operations
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to creating a culture of diversity, inclusion, and partnership. Our purpose is to be partners for every life and protectors for every future. We achieve this by empowering our people to do their best work and make a meaningful impact on our business.This role is a key leadership position within our Policy Service Operations...
-
Senior Product Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeJob Title: Senior Product ManagerWe are seeking a highly skilled Senior Product Manager to lead the development of blockchain-based custody solutions at IO TECH SOLUTIONS LIMITED. As a key member of our team, you will be responsible for driving the product roadmap, collaborating with stakeholders, and ensuring seamless integrations with fiat banking partners...
-
Senior Product Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeJob Title: Senior Product ManagerIO TECH SOLUTIONS LIMITED is seeking a highly skilled Senior Product Manager to lead the development of blockchain-based custody solutions. As a key member of our team, you will be responsible for driving product strategy and roadmap for fiat and payments, managing the custody product roadmap, and collaborating with...
-
Senior Manager, Life Policy Administration
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob SummaryPrudential plc is seeking a seasoned professional to lead our Policy Service Operations team. As a Senior Manager, you will be responsible for overseeing the end-to-end policy change processing, ensuring adherence to company policies, procedures, and service level agreements.Key ResponsibilitiesLead and manage the Policy Service Operations team,...
-
Senior Manager, Life Policy Administration Lead
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We strive to make Prudential a place...
-
Senior Manager/Head of Policy Administration
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob Title: Senior Manager/Head of Policy Administration, LifeAbout the Role:We are seeking a highly experienced Senior Manager/Head of Policy Administration to lead our Policy Administration team in delivering high-quality service standards and achieving agreed service level agreements (SLAs). The successful candidate will be responsible for ensuring that...
-
Policy Servicing and Administration Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timePolicy Servicing and Administration Assistant ManagerHSBC is seeking a high-calibre professional to join our team as a Policy Servicing and Administration Assistant Manager. This role is responsible for ensuring effective process efficiency of overall policy administration and undertaking other duties as may be required.Key ResponsibilitiesAssist in...
-
Senior Operations Associate
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China IO Tech Solutions Full timeKey ResponsibilitiesWe are seeking a highly skilled Senior Operations Associate to join our team at IO Tech Solutions. As a key member of our operations team, you will be responsible for managing the firm's trade lifecycle processes, including trade execution, settlement, reconciliation, and dispute resolution.Key Performance Indicators:Monitor and optimize...
-
Operations Solutions Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeJob SummaryWe are seeking a highly skilled and experienced Operations Solutions Manager to join our team at The Cigna Group. As a key member of our policy services function, you will be responsible for leading the development and implementation of health insurance policies and products.Key ResponsibilitiesDevelop and implement health insurance policies and...
-
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeAbout The Cigna GroupCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
-
Senior Cloud Solutions Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Amazon Web Services Hong Kong Limited - D87 Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Solutions Manager to join our team at Amazon Web Services Hong Kong Limited - D87. As a Senior Customer Solutions Manager, you will be responsible for leading large-scale technical programs, driving customer success, and developing strategic business cases.Key Responsibilities:Lead complex...
-
Senior Cloud Solutions Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Amazon Web Services Hong Kong Limited - D87 Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Solutions Manager to join our team at Amazon Web Services Hong Kong Limited - D87. As a key member of our AWS Sales, Marketing, and Global Services team, you will be responsible for driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level...
-
Senior Customer Solutions Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Amazon Web Services Hong Kong Limited - D87 Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Solutions Manager to join our team at Amazon Web Services Hong Kong Limited - D87. As a key member of our Global Support team, you will be responsible for leading complex, large-scale IT/technical/engineering programs and driving cross-team communication and solution building.Key...
-
Senior Manager/Head of Policy Administration, Life
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Manager/Head of Policy Administration, Life to lead our Policy Administration team in delivering high-quality service standards and achieving agreed service level agreements (SLAs).Key ResponsibilitiesLead the Policy Administration team to maintain high-quality service standards and achieve...