Senior Restaurant Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time
About the Role

We're now seeking an experienced and charismatic Floor Manager to join our team at TMK Punk, a hip-hop inspired temakeria in Sheung Wan.

As a key member of our management team, you will oversee the planning, organizing, and training necessary to achieve exceptional sales, cost control, employee retention, guest satisfaction, food quality, and cleanliness. Your primary responsibilities include ensuring smooth restaurant operations, providing top-notch guest service, managing inventory, and maintaining high standards throughout the venue.

The ideal candidate has 3-5 years of experience in the food & beverage industry and a minimum of one year as an assistant manager in a reputable restaurant. We're looking for someone with excellent communication skills, hands-on approach, and passion for hospitality.

  • Train your team in all aspects of service
  • Be the face of the operations and deliver exceptional guest service
  • Deal with any issues that may arise
  • Order and monitor stock
  • Handle opening and closing procedures
Requirements

To succeed in this role, you must have:

  • At least 3+ years experience in the hospitality industry
  • A minimum of 1 year experience as assistant manager
  • A passion for Japanese cuisine
  • Positive attitude with a teamwork mindset
  • Sense of responsibility within your role
  • Fluency in English is a must; other languages are advantageous
  • Embody our behavioural values - Teamwork, Be Nice, Commitment, and Positivity
Benefits

You'll enjoy a range of benefits, including:

  • 50% discount at all our restaurants
  • Guaranteed incentive bonus – we reward our teams based on performance
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Learn more about your next adventure at TMK Punk's website.



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