Healthcare Operations Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China TUNG WAH GROUP OF HOSPITALS Full time

Job Overview

The Clinic Manager will oversee the operations and service delivery of the Well Women Services (WWS) at Tung Wah Group of Hospitals. This role involves promoting the WWS, monitoring service utilization, planning health promotion and education programs, and reviewing workflow and client flow.

Key Responsibilities

  • Oversee daily clinic operations and ensure smooth service delivery.
  • Promote the WWS and monitor service utilization to optimize resource allocation.
  • Develop and implement health promotion and education programs for women's health.
  • Review and update clinical protocols regularly to ensure compliance with regulations and professional guidelines.
  • Supervise a multi-disciplinary team in service provision and development, and support staff training and development.
  • Ensure cost-effectiveness and resource utilization of the WWS.
  • Handle complaints and prepare statistics reports.

Required Qualifications and Experience

  • A Certificate of Registration (Part I) issued by the Nursing Council of Hong Kong, or equivalent.
  • A valid Practicing Certificate issued by the Nursing Council of Hong Kong.
  • At least 10 aggregate years of post-registration experience in nursing practice as a registered nurse with Part I Registration with the Nursing Council of Hong Kong, of which at least 3 aggregate years earned in delivery of services similar to or the same as the WWS and supervising the operation of a clinic or similar type of facility within the immediate 15 years.
  • A Bachelor Degree in Nursing/related discipline or equivalent.
  • The following are preferred: midwifery registration in Hong Kong or training in midwifery, a Master Degree in nursing or related discipline, or qualification in advanced nursing specialty.


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