Head of Deposit and Payment Operations

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

At MUFG, we're looking for an exceptional individual to take on the role of Head of Deposit and Payment Operations. As a key member of our team, you'll be responsible for managing daily operations, ensuring timely processing and settlement of transactions, and participating in project work as a representative of Deposit and Payment Operations.

This is a fantastic opportunity to develop your skills and expertise in high-volume payment transactions with banking systems, while contributing to the growth and success of our organization. You'll have the chance to work closely with various departments, including Relationship Managers, Global Markets, Transaction Banking, Compliance, and relevant stakeholders, to consult on complex transaction issues.

We're seeking someone with a strong background in Faster Payment System and domestic remittance operations in Hong Kong, as well as excellent communication and presentation skills to influence using technical data and information. A good understanding of AML requirements applicable to payment operations is also essential.

Key Responsibilities:
  • To assist the team lead in managing daily operations and relevant activities to ensure all transactions are processed, settled, and reported in a timely manner.
  • To participate in projects and act as a representative of Deposit and Payment Operations.
  • To perform reconciliation of daily pending/unprocessed/irregularity transactions.
  • To support in determining the level of support on new product offerings and managing the risk profile for the team.
  • To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future.
  • To support development of the team's strategy, including reviewing and re-engineering current procedures/workflows to enhance efficiency.
  • To participate in ad-hoc exercises in response to inspections and examinations by auditors, authorities, or regulators.


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