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Service Engineer

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Summary:

We are seeking a highly skilled Service Engineer to join our team at Classy Wheeler Limited. As a Service Engineer, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities:

  1. Technical Support: Provide technical assistance to customers on PC hardware/software, servers, networks, and security equipment.
  2. Installation and Repair: Perform installation, repair, and preventive maintenance for customers.
  3. Troubleshooting: Troubleshoot application, operating systems, network, and server issues.
  4. Team Support: Provide technical support to the technical team.

Requirements:

  1. Education: Higher Diploma or above in Computer Science or related disciplines.
  2. Experience: 2 years of working experience in user desktop support, computer operation support, networking, and server management.
  3. Technical Skills: Proven solid knowledge in Microsoft Windows Server, Exchange Server, and Print Server.
  4. Language Skills: Good command of Chinese and English, with Putonghua being a plus.
  5. Work Environment: Willing to work at customer sites.