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Operations Lead

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China CIMB BANK BERHAD Full time

About CIMB Bank Berhad:

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As a leading financial institution, CIMB BANK BERHAD is committed to providing exceptional service to its clients in the Greater China and North Asia regions. With a rich history dating back to 1991, the company continues to expand its product offerings to cater to the diverse needs of its corporate and institutional clients.

The Wholesale Banknotes Department plays a vital role in CIMB's operations, facilitating cross-border transactions for its clients. To ensure continued success, CIMB is seeking a highly skilled professional to take on the role of Assistant Manager, Wholesale Banknotes Operations.

Key Responsibilities:

The successful candidate will be responsible for ensuring seamless day-to-day operations, with a focus on optimizing resources and improving operational efficiency. They will also assist in drafting policies and procedures, leveraging their expertise in supply chain management and imports & exports.

Responsibilities:

  • Develop and implement process improvement initiatives to enhance operational efficiency and effectiveness.
  • Manage operational risks, ensuring alignment with regulatory and Bank requirements.
  • Provide excellent customer service, addressing inquiries related to banknotes trade settlement.
  • Collaborate with colleagues to achieve team objectives and contribute to a positive work environment.