DevOps Practice Lead
3 weeks ago
At Cathay Pacific, we are seeking an experienced DevOps Practice Lead to lead and build a community of practices to support high-performing teams. As a key member of our IT team, you will be responsible for developing and continuously improving relevant IT practice methodologies, frameworks, processes, and toolsets. You will also be responsible for leading the alignment and integration with other IT practices, Planning & Governance teams, and EPMO processes, and provide timely and effective communications.
Key Responsibilities:- Develop and continuously improve the relevant IT Practice methodologies/frameworks, processes, and toolsets.
- Seek best practices/innovation from internal and external sources that could be beneficial to the organization; and propose how it could be adapted and implemented into the Cathay environment.
- Monitor IT practices and collect feedback using different methods.
- Define and enable the execution of the IT Quality Management Framework for a specific practice, including performance of health checks; and obtaining, analyzing, and communicating lessons learned.
- Manage the change being introduced by continuous improvement to improve adoption.
- Coach and provide ongoing advisory and consulting to practitioners and teams per the IT Practice Engagement Model.
- Train practitioners in the required practice methodologies/frameworks, processes, and toolsets to enable their effectiveness and increase productivity.
- Lead and enable practice champions to promote practices and obtain feedback for continuous improvement.
- Represent the IT practice in the relevant recruitment of practitioner roles, evaluating candidates on competency and specific practice criteria.
- Align and integrate the relevant practice methodologies/frameworks, processes, and toolsets with other IT practices, with other Planning & Governance teams, and with EPMO processes.
- Support the IT practice content repository to ensure that content is accurate, relevant, and up-to-date.
- Manage internal practice communications channels.
- Manage and facilitate practice meetings.
- Conduct training needs analysis.
- Facilitate skill and capability uplift programs to address gaps and to uplift the soft and hard skills and business knowledge of IT colleagues.
- Responsible for the ongoing management of the IT Graduate Trainee and Internship Programme.
- Lead the annual recruitment and run the marketing campaign and run the competency-based including different phases such as campus interviews and on-site assessment centres.
- Design and run the onboarding events and subsequent engagement activities.
- Manage the rotations of the trainee according to the curriculum.
- Provide coaching and advisory to the trainee community.
- Drive innovations and support delivery of the Cathay Moments application.
- Lead the IT Graduate Trainee in delivering the annual Hackathon.
- Degree qualifications in Computer Science, Information Systems or related disciplines.
- Possess minimum 6 years of experience as a practitioner in the relevant practice, and minimum 10 years of related IT experience.
- Proven ability to effectively coach, consult with, and advise individuals and teams.
- Demonstrates leadership skills, and can influence decision making.
- Strong analysis and problem-solving skills, with a focus on process improvement.
- Ability to interact professionally with diverse groups of stakeholders, with strengths in relationship and stakeholder management.
- Passionate and ability to motivate and inspire teams.
- Excellent verbal and written communication and presentation skills.
- Demonstrates experience in designing and running training sessions on practice-relevant topics.
- Demonstrates practical change management experience.
- Keeps abreast across industry trends, findings, and reports related their area of practice.
- Solid knowledge of end-to-end project delivery and system delivery lifecycles and methodologies.
- Airline knowledge is beneficial.
- Strong understanding of DevOps principles and practices, including continuous integration/continuous deployment (CI/CD), infrastructure as code, and configuration management.
- Experience designing end-to-end CI/CD pipelines with a focus on speed, security, and quality.
- Familiarity with containerization technologies such as Docker and Kubernetes.
- Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
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