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Cryptocurrency Portfolio Development Executive

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Borderless Capital Full time

About Hex Trust

Established in 2018, Hex Trust is a leading provider of digital asset solutions to institutions globally. With a focus on innovation and regulation, we deliver secure and integrated solutions to our clients.

Job Summary

Hex Trust is seeking a skilled professional with experience in cryptocurrency or financial services to join our Client Management team. As the main point of contact for clients, you will be responsible for overseeing the entire relationship, driving growth within both client accounts and the broader ecosystem while enhancing client experiences.

In this role, you will engage with influential institutional players in the industry, such as crypto funds, VCs, blockchain foundations, and token projects. You will work closely with internal teams to deliver tailored solutions that drive growth and enhance engagement with Hex Trust.

This position requires high emotional intelligence, a passion for account planning, sales, and business development, and the ability to thrive in a fast-paced environment. The ideal candidate is proactive, detail-oriented, and has a strong passion for the digital assets industry, a positive attitude, and a team-oriented approach.

Key Accountabilities

  • Develop and execute strategic account plans to drive growth within client portfolios.
  • Maintain strong relationships with clients, ensuring exceptional customer experiences.
  • Coordinate discussions across custody, trading, staking, and financing teams to deliver comprehensive client solutions.
  • Collaborate with internal teams to ensure timely and seamless client onboarding and support.
  • Communicate client feedback effectively and represent client interests internally.
  • Identify opportunities to improve processes and increase team efficiency.