Data Support Associate

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time
Job Summary

Bloomberg is seeking a skilled Data Support Analyst to join its team. The successful candidate will provide exceptional customer service to Bloomberg clients, leveraging their problem-solving skills and subject matter expertise to educate and inform clients.

Key Responsibilities
  • Provide customer support via the Help Desk (ADSK) and educate clients on Bloomberg's products and services.
  • Build and maintain relationships with key internal and external stakeholders, including Enterprise Support, Analytics, and Data Product Teams.
  • Use problem-solving and data analysis skills to identify insights and implement strategic solutions to improve the client experience.
  • Enhance customer operational performance by utilizing Help Desk resources.
  • Actively seek out opportunities for self-improvement, staying up-to-date on new product training and process knowledge.


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