Mechanical Engineer
3 weeks ago
About the Role
We are seeking a highly skilled Mechanical Engineer to join our team at Otis Elevator Company (H.K.) Limited. As a key member of our Service Field team, you will be responsible for leading a team to carry out preventive maintenance actions, overseeing field manpower and resources allocation, and providing site coordination/support to ensure smooth daily field operations.
Key Responsibilities
- Assist in leading a team to carry out preventive maintenance actions and oversee field manpower and resources allocation.
- Provide site coordination/support to ensure smooth daily field operations.
- Maintain good client relationships through regular visits, reports, and prompt responses to client inquiries.
- Follow up on repair works completion to achieve continual operations.
- Closely monitor lift & escalator performance and respond to breakdowns in a timely manner.
- Conduct root cause analysis on technical issues, identify potential risks, and recommend practical solutions.
- Prepare trouble shoot analysis / incident investigation reports as required.
- Ensure effective implementation of service quality programs for continuous improvement and work process standardization.
- Implement Company Internet of Things (IoT), cloud-based applications, and mobile apps to drive operational efficiencies.
- Ensure Company Safety and Ethics guidelines and Government code requirements are fully complied in the field operations.
About the Team
You will be part of a dynamic team that is passionate about delivering exceptional service and quality to our clients. We offer a comprehensive fringe benefits package and excellent opportunities for professional development.
Requirements
- Bachelor's degree (or above) in Mechanical, Electrical/Electronic Engineering, Building Services, or a related discipline.
- Fresh graduates are welcome.
- Self-starter, eager, and fast to learn.
- Enjoys being challenged, comfortable with conflict & change.
- Excellent interpersonal, communication, analytical, and problem-solving skills.
- Good command of spoken and written English and Chinese.
- Good computer skills including Word, Excel, and PowerPoint.
- Positive attitude and passionate for professional development.
- Effective individual contributor with ability to work well in a team.
What We Offer
We offer a competitive remuneration package including attractive salary, comprehensive fringe benefits, and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/person for each degree***)
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