VoIP Infrastructure Specialist
4 days ago
At Peoplebank, we are looking for a skilled VoIP Engineer to join our team. The ideal candidate will have experience managing hybrid collaboration services and possess advanced knowledge of telephony, modern collaboration platforms, and life cycle management.
Responsibilities:
- We seek someone with 3 to 5 years' experience installing, configuring, and automating collaboration services, including designing and implementing configuration management solutions across various operating systems and SaaS environments.
- Able to quickly adapt to new methods and work under tight deadlines, possessing investigative, analytical, and problem-solving skills.
- The successful candidate will be able to set goals and handle multiple tasks, clients, and projects simultaneously, demonstrating ability to appropriately balance priorities, deadlines, and deliverables.
- Strong oral and written communication skills, with the ability to share and impart knowledge effectively.
Preferred Qualifications:
- Experience in managing hybrid collaboration services, particularly within the insurance industry.
- Familiarity with Teams, Zoom, Webex, and other modern collaboration services, as well as technical requirements such as Teams Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways.
Technical Requirements:
- Advanced experience supporting iPhone and iPad, general PC/Mac troubleshooting, and administering Airwatch UEM.
- Ability to plan and physically install equipment, coordinating with internal and third-party datacenter teams.
- Up-to-date knowledge of trends in Collaboration services and Unified Communications.
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