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Restaurant Service Lead

2 weeks ago

Shatin, Sha Tin, Hong Kong SAR China Pirata Group Full time

The Ideal Candidate

We're looking for a driven and charismatic Floor Manager to join our team at Pici Sha Tin. As a seasoned professional in the food and beverage industry, you will have a proven track record of delivering exceptional guest experiences and leading high-performing teams.

About the Role:

  • Oversee the planning, organizing, and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality and cleanliness
  • Ensure the smooth running of the restaurant, maintaining accurate stock levels and monitoring inventory
  • Train your team in all aspects of service, developing and implementing effective training programs
  • Lead by example, demonstrating exceptional guest service skills and addressing any issues that may arise during service

What We Offer:

  • Opportunity to work in a dynamic and internationally diverse work environment
  • Chance to fast-track your career progression and develop new skills
  • Competitive benefits package, including 50% discount at all our restaurants, monthly revenue bonus, cash and credit card tips, medical insurance, and referral bonus