Technical Leader for IT Infrastructure

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Overview

We are seeking a highly skilled and experienced Technical Leader to join our team at Classy Wheeler Limited.

Key Responsibilities

  • To lead a team of Engineers in implementing and supporting our client's IT infrastructure.
  • Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems.
  • Provide Level 1 – 3 support for incidents and problem resolution.
  • Interact with other team members and other teams to progress projects and incidents.

Requirements and Qualifications

  • A university degree in IT or Engineering or equivalent.
  • 4 - 8 years' relevant experience in technical support and administration for all Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server.
  • Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall.
  • Experience working with Cisco Firewall/switches.
  • Experience with virtualisation software e.g. VMWare.
  • Experience in Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage.
  • Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus.
  • A self-starter who is confident, action-oriented, and results-driven.
  • Must be attentive to detail, proactive, and have strong troubleshooting skills.
  • Technical, analytical, interpersonal, and organisational skills required.

Estimated Salary Range: £60,000 - £80,000 per annum, depending on experience.



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