Senior MPF

A leading telecommunications company is seeking a Senior Customer Service Executive to handle MPF-related inquiries. You will manage calls, strategize for complaints, and lead a sub-team while ensuring quality service. The ideal candidate has at least 1 year of MPF client service experience, strong communication skills, and is fluent in English and Mandarin....

Senior Customer Service Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with call agents or may require calling the complainants. Assist to manage a call centre sub-team,...

Senior Customer Service Executive, MPF Service 2 days ago Be among the first 25 applicants Your new role Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants...

A leading telecommunications company in Hong Kong is seeking a Team Manager to oversee a special customer care team. Your role will involve managing demanding customer interactions, monitoring communication quality, and providing leadership and coaching to call agents. The ideal candidate should have extensive MPF client service experience, strong...

A leading service provider in Hong Kong seeks a Senior Customer Service Executive to manage MPF-related inquiries. The successful candidate will have at least 2 years of MPF client service experience, excellent communication skills in both English and Mandarin, and a strong understanding of MPF issues. Responsibilities include handling calls, managing a...

Senior Customer Service Executive (Pension CS | eMPF Project) Join to apply for the Senior Customer Service Executive (Pension CS | eMPF Project) role at HKT Enterprise Solutions 1 week ago Be among the first 25 applicants Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal...

Job Responsibilities Lead a team to manage a special customer care team to handle special customers with demanding nature / potential complaint condition / complaint background in Contact Centre. Monitor and supervise the communication process between complainants / demanding customers and internal call agents. Plan and suggest the strategy to deal with...

Responsibilities Oversee daily operations of the Control Room and Estate. Supervise and monitor performance of service contractors including security, cleaning, and landscaping. Handle residents’ complaints and provide assistance to maintain good resident relations. Liaise with and maintain relationships with the Owners’ Committee or Management Committee...

Add expected salary to your profile for insights The incumbent will be responsible for leasing and marketing of retail portfolio which includes negotiating with prospective and existing tenants on all leasing matters, executing leasing/marketing strategy to maximize the investment return and preparing forecast and budget for the portfolio. Responsibilities:...

Responsibilities Analyze the insurance needs of the Group’s business and operations in PRC and Southern‑East Asia Region countries, including but not limited to placement and management of the following insurance programs: Property and casualty insurance programs, employees’ compensation, motor insurance, medical malpractice, educator liability,...