Contract System Administrator

5 days ago


Fo Tan Village, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full time

Duties Serve a contract assignment under InfoTech's headcount, full-time seconded to a leading bank Provide Level 1 & Level 2 deskside support including setup, installation, deployment, configuration, and maintenance of hardware and applications Address and resolve general queries, incidents, and service requests related to desktops, laptops, and applications Maintain and track inventory of IT assets Document issues, resolutions, and processes in the ITSM platform Ensure compliance with company security policies and best practices in all support activities Maintain accurate documentation of incidents, solutions, and user guides Collaborate with internal teams and vendors to ensure seamless technology operations Yrs of Total Post-Quali Exp 2.0 Yrs of Relevant Exp 2.0 Requirements Bachelor’s degree in Computer Science / IT Minimum 2 years of experience in deskside technical support, preferably with exposure to Banking / Financial Industry Strong knowledge of Windows OS (10/11), MS Office Suite, Active Directory, network connectivity troubleshooting Strong interpersonal and communication skills; ability to support high-pressure users in time-sensitive situations Self-motivated and able to work independently under pressure Apply To Direct Line #J-18808-Ljbffr



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