Financial Markets Infrastructure Services

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time
Financial Markets Infrastructure Services - Senior Technical Analyst

To provide technical support to all Financial Markets business in Dealing Room for the following applications and services:

  • Desktop Computing Environment
  • Telecom and Trader Voice
  • Market Data and transactional system
  • Dealing Room Infrastructure and Business Continuity Plan
    • To provide 1st, 2nd & 3rd technical support for all Financial Markets business products and infrastructures (desktop, server, dealer telephony & market data).
    • Problem and Change Management – Incident/Change Management, call logging, call trends, call reporting including high severity problem control. All ServiceNow related initiatives and updates. Ensuring standards are adhered to, or dispensations raised.
    • To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.
    • Responsible for the enforcement of global strategies and standards in all Financial Markets locations including ensuring risk/compliance, processes/procedures and security/build standards are followed.
    • Risk management control, SIP initiatives and reporting, including technical audit compliance, directly and indirectly.
    • To ensure that technology related audit is ready at any given point of time by maintaining all necessary details as per regulations.
    • To raise risks in the appropriate forums and follow ORMAF – Operational Risk Management & Assurance Framework.
    • To ensure processes, guidelines and procedures are in place and enforced for quality in installation, running, operating and support of all standard desktops, servers, local and wide area networking infrastructure, legacy systems and email system.
    • To manage vendors including onsite support engineers (OSV) who are responsible for the ongoing support of the Financial Markets businesses to ensure a secure, stable, and highly resilient environment.
    • Awareness and understanding of the FM Group's business strategy and model FMIS appropriate to the role required.
People and Talent
  • Background of creating, maintaining and presenting documentation related to designs, certifications, and evaluations.
  • Strong written and verbal communications skills, and ability to communicate with the business.
  • Strong interpersonal skills and a strong team player.
  • Independent problem-solving and self-directing abilities.
  • Self-driven and flexible with high motivation.
  • Ability to multitask and handle multiple projects.
  • Ability to practice tolerance and professionalism in times of high stress.
  • Ability to do overtime and weekends work.
  • Ability to prioritise and control activities and deliver results within budgetary and resource constraints.
  • Independent and confident, but willing and able to harness the expertise of others.
  • Ability to work effectively as part of a global team.
  • Service Management skills and techniques.
  • Strong management of external (vendor) resources and services.
  • Must be able to manage a distributed workforce.
  • Must be able to mentor staff.
  • Must be flexible in terms of tasks.
  • Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
  • All responsibilities under the Risk Management Framework as defined within the Group's Risk management framework – both execution and supervisory.
Governance
  • Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • Lead the FMIS to achieve the outcomes set out in FM Code of Conduct Principles.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
  • FM PM Global Manager
  • DRM
  • COO
  • FMIS Regional Managers
Other Responsibilities
  • Embed Here for good and Group's brand and values in FMIS; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
  • Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
  • Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
  • Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
  • Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
  • Cooperate with any investigations or reviews on regulatory failure such as accountability review.
Skills and Experience
  • Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
  • Service Management skills and techniques.
  • Usage of M365 Tools.
  • Usage of Windows and Active Directory.
Qualifications
  • Knowledge/Experience in managing IT support, operations, and project implementations in a wholesale bank environment including trading room or at least 3 years, 1st / 2nd line support for Front Office environment.
  • Knowledge of wholesale bank services that includes FX, MM, FI, Commodity, Equity Derivatives and Quants products.
  • Experience in trading system knowledge include FXT, EBS, TradeWeb, TOF, STP.
  • Understanding of the end-to-end IT infrastructure that supports the wholesale bank services, including mainframe, mid-ranges, client-server, networking, telecommunications.
  • Strong knowledge of e-business trading tools.
  • Strong PC / Server applications skills (MCSE Certified preferred).
  • Strong understanding of telecommunications and trading voice systems including Verba Recording, Verint Recorder, IPC Unigy or equivalent (SIP, V/IP, Private Wire, TDM).
  • Knowledge of client server technologies.
  • Strong knowledge of technologies and industry trends in relation to business requirements, and the direction of the Group.
  • Clear understanding of IT security policies.
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    About the RoleWe are looking for an experienced Financial Markets Infrastructure Solutions Manager to lead our team's efforts in delivering high-quality technical solutions. As a key member of our Financial Markets Infrastructure Services, you will be responsible for managing IT support, operations, and project implementations in a wholesale bank...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Financial Full time

    Senior Specialist, Technology InfrastructureSenior Specialist, Technology InfrastructureApply locations: Hunghom, Kowloon, Hong KongTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: JR00106481You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    About the Asian Infrastructure Investment BankThe Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank with a mission to finance infrastructure for tomorrow in Asia and beyond. With 110 approved members worldwide, we collaborate with partners to unlock new capital and invest in green, technology-enabled infrastructure that promotes...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Job OverviewThe Asian Infrastructure Investment Bank is seeking a highly skilled Senior Finance and Investment Specialist to join its Strategy, Policy and Budget Department. This role plays a crucial part in the bank's mission to finance infrastructure for tomorrow with sustainability at its core.Company OverviewAs a multilateral development bank, AIIB has...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Senior Financial Sector Specialist The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Unlock your potential in a dynamic role with Pinpoint Asia, a leading specialist firm for technology recruitment.About the RoleWe are seeking an experienced Director of Services to join our team. As a key member of our organization, you will play a vital part in driving business growth through strategic infrastructure planning and execution.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China TP ICAP Full time

    Company OverviewThe TP ICAP Group is a leading global provider of market infrastructure. Our purpose is to give clients access to international financial and commodities markets, improving price discovery, liquidity, and data distribution through responsible and innovative solutions.Job DescriptionArrange or introduce trades from client ordersWe are seeking...


  • Hong Kong, Central and Western District, Hong Kong SAR China PrimePeak Group Full time

    PrimePeak GroupOur organization is seeking a visionary Head of Data Engineering to lead the design and implementation of data infrastructure pipeline, supporting rapidly expanding financial services operations. The ideal candidate is a hands-on leader who can build and scale complex data infrastructures, optimize data storage and processing, and ensure that...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ultima Markets Full time

    Digital Marketing at Ultima MarketsUltima Markets is a multi-asset trading platform offering global investment opportunities to clients worldwide. Our platform provides access to financial instruments such as CFDs, Forex, Commodities, Indices, and Shares.We are seeking a dynamic digital marketing professional with expertise in SEO, GEO, and performance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    **Overview**The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank dedicated to financing sustainable infrastructure in Asia and beyond.We are seeking an experienced Strategic Credit Risk Leader to join our Risk Management Department, who will play a key role in implementing AIIB's credit risk management framework and ensuring the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Financial Times Full time

    Are you a seasoned financial journalist looking for a new challenge? Do you have a passion for delivering high-quality journalism and a deep understanding of the financial markets? We are seeking an experienced reporter to take on the role of Asia Financial Correspondent, based in Hong Kong.This is an exciting opportunity to join the Financial Times team and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Financial Times Full time

    As an Asia Financial Correspondent at the Financial Times, you will be part of a dynamic team of journalists who strive to deliver high-quality financial journalism to a global audience.Your key responsibilities will include covering financial activity in Hong Kong and across the Asia-Pacific region, working in collaboration with country reporters, breaking...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Principal/Senior Credit Risk Officer The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group The Dah Sing Financial Group is a leading financial services conglomerate in Hong Kong, offering a wide range of banking and insurance services through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China. We value a culture of care, teamwork, and progressiveness. We recognize that every individual is...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    Job DescriptionWe are seeking a Global Financial Services Support Lead to join our team. As a key member of our Financial Markets Infrastructure Services, you will be responsible for embedding Here for good and Group's brand and values in FMIS, performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Executive Access Full time

    At Executive Access, we are seeking a talented Marketing Analyst to join our team and contribute to the development of innovative marketing strategies.Job Overview:We are looking for a highly motivated individual who can assist in creating engaging marketing literature and materials to support product promotions and sales strategies.The successful candidate...


  • Hong Kong, Central and Western District, Hong Kong SAR China PrimePeak Group Full time

    Job OverviewPrimePeak Group is a leading financial services company seeking an experienced and visionary Data Engineering Lead to drive the design and implementation of our data infrastructure pipeline. As a key member of our team, you will lead the development of scalable, high-performance data systems that support our rapidly expanding exchange...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupThe Dah Sing Financial Group is a leading financial services conglomerate in Hong Kong offering banking, insurance, and other related services through its extensive network of branches across Asia.We foster an inclusive culture that values diversity, growth, and teamwork. Our mission is to empower our employees to achieve their full...


  • Hong Kong, Central and Western District, Hong Kong SAR China Amber Group Full time

    Market Making Developer RoleWe are seeking a skilled Market Making Developer to join our team at Amber Group. As a global leading digital asset company, we provide crypto financial services to both institutional and high-net-worth investors globally.We offer best-in-class liquidity solutions and cutting-edge trading infrastructure across major exchanges,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Financial Times Full time

    Delivering exceptional financial news to the world requires a highly skilled journalist with expertise in source-building and scoop-getting. As an Asia Financial Correspondent at the Financial Times, you will play a crucial role in generating exciting and original financial news that drives our editorial success.The ideal candidate will possess strong...