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Community Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Darkex Full time

Darkex aims to be the leading cryptocurrency service platform headquartered in Dubai, with additional entities in Panama, Cayman, and Georgia. As a pioneer in the rapidly evolving digital asset industry, Darkex provides a comprehensive range of services including trading, asset management, etc., to clients worldwide.

With a commitment to compliance, security, and innovation, Darkex is dedicated to providing reliable and transparent services that meet the needs of both individual and institutional investors in the digital economy.

Responsibilities
  • Community Engagement: Develop and manage a strong global community across platforms such as Twitter, Telegram, LinkedIn, and Reddit.
  • Brand Advocacy: Represent Darkex as its voice, ensuring consistent messaging and brand integrity.
  • Content Strategy: Collaborate with marketing teams to create informative and engaging content tailored to cryptocurrency traders, investors, and institutional clients.
  • Customer Interaction: Moderate discussions, respond to inquiries, and escalate technical issues when necessary.
  • Event Coordination: Organize and execute online and offline events, including AMAs, webinars, and community meetups.
  • Analytics & Feedback: Track community engagement metrics, monitor sentiment, and provide strategic insights to internal teams.
  • Compliance & Security: Ensure all community interactions adhere to regulatory standards and maintain a safe, professional environment.
Requirements
  • Experience: Minimum of three years in community management, social media, or marketing, preferably within the cryptocurrency or blockchain sector.
  • Languages: Proficiency in English is required. Additional languages such as Spanish, Russian, or Arabic are preferred.
  • Industry Knowledge: Strong understanding of cryptocurrency trading, decentralized finance (DeFi), NFTs, and Web3 developments.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage and manage diverse communities.
  • Crisis Management: Ability to address FUD (Fear, Uncertainty, and Doubt) effectively and maintain a professional approach.
  • Technical Proficiency: Familiarity with platforms such as Discord, Telegram, Twitter Analytics, and community engagement tools.
  • Strategic Mindset: Data-driven approach to community growth and engagement strategies.
What You'll Earn Working in Darkex

At Darkex, you'll find more than just a job—you'll discover a pathway to personal and professional growth in a rapidly evolving environment. We offer competitive compensation packages alongside unparalleled opportunities for advancement, ensuring you can develop your skills and expertise while making a real impact in the world of cryptocurrency and finance.

Our commitment to continuous learning means you'll have access to resources and mentorship to stay ahead of the curve. As part of our team, you'll collaborate with industry leaders on groundbreaking projects that are shaping the future of finance. And with a supportive and flexible work environment, we prioritize your well-being and work-life balance. Join Darkex today and embark on a journey where your potential knows no bounds.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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