Contract Systems Analyst

Contract Systems Analyst (Bid Ref 56602-1) Number Of Vacancy: 1 Relevant Field: Others Nature of Contract: N/A Deadline: 08 Dec 2025 Contract Period: 12 Jan 2026 to 09 Oct 2026 (8 months) Payroll: InfoTech Employer: Government T26 Contract Location: Base SOC (Wan Chai) Work in Guangdong Province: N/A Monthly Salary Range: HK$ N/A - N/A Project Nature (T26): To support bureaux/departments (B/Ds) in turning all government services online by 2024 and providing one-stop digital services by fully adopting the upgraded "iAM Smart" platform by 2025 to realise a "single portal for online government services" as set out in the 2022 Policy Address (PA). The project involves implementation tasks including a single government information and service portal, streamlined user interactions, and personalised features via citizen-centric clusters of services. Responsibilities Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO. Provide advice and guidance to all Government B/Ds and related organisations, including those in Chinese Mainland, on system implementations and/or migrations according to the standards and specifications for "iAM Smart" adoption, including User Experience Design (UX), User Interface (UI), and "iAM Smart" system interfaces. Provide professional technical support and business transformation services to Government B/Ds and related organisations on integration and adoption of the upgraded "iAM Smart" platform. Assist other "iAM Smart" technical support teams with development of technical specifications, developer guides, or usage standards. Assist supervisor in gathering feedback, requirements, and limitations on any systems analysis and design for the project. Assist supervisor in monitoring and reporting the B/Ds' progress of "iAM Smart" adoption w.r.t. 2022 PA. Assist supervisor in organising meetings/briefings with relevant parties including B/Ds' "iAM Smart Adoption" coordinators. Provide secretarial, administrative, and logistics support to meetings on the above functions. Perform any other duties assigned by the supervisor. Requirements Solid working experience in API design and implementation, digital certificate, and identity management-related technologies. Solid working experience in supporting systems for managing and monitoring government projects. Knowledge of PKI, user experience design, and user acceptance testing. Strong knowledge and experience in the design, development, and management of IT Application systems. Strong analytical and conflict-resolution skills. Good command of English and Chinese writing skills. Good customer-oriented communication and interpersonal skills. Fluent in Putonghua and Cantonese. Technical Skills At least 2 years' experience in IT Application Development and Management (ADM). At least 2 years' experience in System Implementation and Maintenance/Support (SIM). At least 1 year's experience in Web Programming (WEB). 2 years' experience in Web Services (WSV) is an advantage. 2 years' experience in Public Key Infrastructure (PKI) is an advantage. 1 year's experience in IT Security (ITS) is an advantage. Non-technical Skills Good coordination skills is a must. At least 2 years' experience in customer relations (ECR). At least 2 years' experience in the management and support of Government systems and services (GSS). 2 years' experience in managing G2B and G2C projects (GBC) is an advantage. 2 years' experience in quality assurance (QAS) is an advantage. 2 years' experience in vendor management (VMG) is an advantage. 1 year's experience in presentation (PEX) is an advantage. Education & Experience Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent. At least 4 years' post-qualification experience, including at least 1 year of relevant experience in a similar post and comparable capacity. Additional Information It is an advantage for the candidate to possess knowledge of authentication/authorisation protocol standards such as SAML or OAuth. Experience in vendor management and system implementation using OAuth. Experience in handling multiple cross-government departmental projects. #J-18808-Ljbffr