Chief Medical Officer
7 days ago
Responsibilities Provide medical expertise and guidance on Life & Health underwriting Provide medical insights and recommendations on claim cases Review and advise on complex medical underwriting and claim cases Support on establishing and maintaining underwriting guidelines and policies Involve in the governance and review of claim practices and policies to ensure they adhere to the regulatory requirements etc. Provide training to agency and back office on product knowledge, basis of underwriting and claims. Function as the spokesperson for AXA Hong Kong on medical related matters Provide inputs for the selection of panel doctors, and maintain clinical governance and network discipline Provide medical inputs for the handling of complaint and dispute cases Other ad hoc assignments on need basis Qualifications Capacity to inspire and motivate staff to embrace “fair to customer” mindset and to work towards a shared direction and to continuously uplift service performance on this basis. Strong interpersonal, communication and influencing skills to build effective relationships with stakeholders. Able to navigate complex organizational dynamics and foster a culture of collaboration. Exhibits the medical expertise to make timely decisions About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. #J-18808-Ljbffr
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Chief Medical Writer
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Chief Medical Writer
7 days ago
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Chief Medical Officer — Medical Strategy
7 days ago
Hong Kong Island, Hong Kong SAR China AXA Group Full timeA leading global insurer based in Hong Kong is seeking a medical expert for Life & Health underwriting. You will provide guidance on underwriting processes, review complex cases, and help maintain regulatory compliance. The ideal candidate has strong interpersonal and communication skills to foster collaboration and inspire a service-oriented mindset. This...
