E-COMMERCE EXECUTIVE

3 days ago

Kowloon, Hong Kong SAR China Valiram Ventures (HK) Limited Full time

E-COMMERCE EXECUTIVE - Bath & Body Works Bath & Body Works is one of the world's leading specialty retailers and home to America's Favorite Fragrances®. We offer a breadth of exclusive fashion fragrances for your body and your home, including the fragrance collection in America, Japanese Cherry Blossom; the selling 3-Wick Candle and the selling Hand Soap collection. Experience it for yourself at any of our Bath & Body Works stores in Hong Kong, or online at Bathandbodyworks.hk. Want to be part of it too? Come and join us. POSITION SUMMARY Assist the team to drive business at each location, by managing inventory and e-commerce orders partnering with region 3PL provider Manage complex data effectively and provide relevant feedback in timely manner Ensure adherence and compliance to all retail operations procedures KEY AREAS OF RESPONSIBILITIES Ensure recommended allocation of inventory levels completed in timely manner and accurate versus system Recommend and execute stock transfers regularly between warehouse and e-commerce channel to minimize out-of-stock Monitor shipments to understand delivery of new and replenishment stock e-commerce channel and communicate all inventory risks to manager proactively. Review all existing, pending orders and fulfilment on timely manner to reduce order backlog and refunds Manage deliveries, refunds, return and on ground logistic support for all e-commerce order Participate in weekly calls and follow up on any action points in a timely manner. Perform any Ad-Hoc task required by the Manager/Department. Work closely with 3PL & shipping service provider to ensure all order sent in timely manner and monitoring all order status from time to time Liaise with Customer Service team for all customer feedback on orders, delivery, and shortfall status Get in contact with customer to resolve delivery, product order issue on adhoc basis REQUIREMENTS Minimum a Diploma/Degree in any discipline Minimum 3-5 years of experience in retails and logistic planning E-commerce background is added advantage Good interpersonal skills Good analytical skills Good in planning Pleasant Personality Excellent communicator Fluent English and both in written and spoken. Knowledge of other language is added advantage Full Time Remuneration Package / Benefits Commission Incentive Scheme Attractive New Joiner Incentive 17 Days Holiday Medical Insurance Annual leave Marriage leave Maternity leave Paternity leave Birthday leave Annual Bonus Others leave Unlock job insights Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as an e-commerce executive? How many years' experience do you have in the retail industry? Which of the following languages are you fluent in? Do you have order processing experience? Which of the following web analytics tools are you experienced with? Do you have experience with Search Engine Optimisation (SEO)? What can I earn as an eCommerce Executive #J-18808-Ljbffr

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