Customer Service Executive

4 days ago


Sha Tin District, Hong Kong SAR China Topcast Aviation Supplies Co., Ltd. Full time

Responsibilities Customer support: Handle customer inquiries, complaints, and grievances related to products or services. Order processing: Receive, process, and verify customers purchase orders from various channels, apply relevant export licenses and arrange shipments. Point of Issues resolution and claim: Act as the point of contact for resolving product-related problems and processing warranty claims. Invoicing and payments: Issue and track sales invoices and follow up customer payments. Inventory management: Monitor stock levels and coordinate with customers on product deliveries. Record keeping: Maintain and update customer records and sales databases, ensuring accuracy. Reporting: Compile and prepare regular sales reports and analyze data on sales trends. Cross-departmental coordination: Liaise with other departments, such as finance and logistics, to ensure smooth operations. Requirements Minimum 2 years of experience in Customer Services / Sales Administration. Knowledge of import/export sales and shipping is required. Aviation supplies background / APEC shipment handling experiences an advantage. Fluent in English / Mandarin written and verbal communication (knowledge of other Asian language an advantage). Proficient in Microsoft Office, CRM software, sales databases or similar programs. Higher Diploma or equivalent. Good team player, willing to learn and self-motivated. Immediately available is preferred. How to Apply Please apply with detailed resume and salary expectation by clicking "Apply Now". Personal data will be used for recruitment purpose only. About TOPCAST Founded in 1991 and headquartered in Hong Kong SAR, TOPCAST is a world‑leading trustworthy aircraft part distributor and MRO service provider. We offer exceptional OEM and aftermarket aircraft parts, equipment and repairing services for a broad range of aircraft types. With our strong global network, we have nineteen offices across Asia‑Pacific, Americas, Europe, the Middle East and Africa connecting suppliers with customers in all segments for over 90 countries. #J-18808-Ljbffr



  • Sha Tin District, Hong Kong SAR China CUHK Medical Centre Limited Full time

    Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...


  • Sha Tin District, Hong Kong SAR China CLP Power Hong Kong Limited 中華電力有限公司 Full time

    Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...


  • Sha Tin District, Hong Kong SAR China Urban Property Management Limited (Urban Group) Full time

    Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

  • Customer Service

    4 days ago


    Sha Tin District, Hong Kong SAR China Swire Coca-Cola HK Ltd Full time

    A leading beverage company is seeking a Customer Service and Sales Consultant in Hong Kong. The role involves making customer calls, handling inquiries, and providing support through various communication channels. Candidates should possess good communication and problem-solving skills, with proficiency in both English and Chinese. Recent graduates are...


  • Sha Tin, Hong Kong SAR China NSTARCHAIN LIMITED Full time

    Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner. Proactively contact customers to confirm or clarify information regarding orders, services, or account details. Provide accurate, valid, and complete information about our products, orders, and services. Follow up on customer...


  • Sha Tin, Hong Kong SAR China Delken Group Limited Full time

    Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...


  • Sha Tin, Hong Kong SAR China Century Pools Limited Full time

    Customer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...

  • Sales Coordinator

    2 days ago


    Sha Tin, Hong Kong SAR China Advance Food International Limited Full time

    Sales Coordinator / Sales Clerk / Customer Service / Shipping Clerk Obligations include liaising with the production team, warehouse, purchasing, and sales departments to execute logistic operations and customer order follow-up, among other duties. Assist the sales team with monitoring goods delivery and related documentation. Requirements Excellent...


  • Tsuen Wan District, Hong Kong SAR China Classy Wheeler Limited Full time

    Our Client Our client, the Leader of Fine Art Logistics and Storage company, is now looking for a Customer Service Executive. Responsibilities Perform other projects/tasks as assigned by the supervisor. Interface with local and overseas clients and maintain an excellent relationship with them. Prepare quotation acceptance, receiving/releasing/transportation...


  • Sha Tin, Hong Kong SAR China Delken Group Limited Full time

    A sizeable firm focused on innovation and technology is seeking a Senior Customer Service Officer for a 2-year contract in Hong Kong. Responsibilities include providing administrative support, introducing services to new tenants, and monitoring the facility's operations. The ideal candidate will have at least 3 years of experience in customer service and...