Public Area supervisor
4 days ago
Public Area Supervisor - The Langham, Hefei Under the guidance and supervision of thePA Managerand established Langham policies and procedures, supervise the activities and behaviour or Public Areas colleagues to ensure clean, orderly, sanitary and attractive Public Areas of the Hotel and its surroundings; suggest, develop training programs to improve the efficiency, productivity and performance of Public Area colleagues. Responsibilities Comply with all Hotel, Langham Hotels International standards, policiesand procedures. Demonstrate and awareness and compliance of Health and Safety policies in the workplace. Delegate tasks to public area cleaners. Prepare work schedules and assignments of public area colleagues under his / her responsibility. Ensure colleagues under his / her jurisdiction perform their duties and responsibilities according to approved systems and procedures. Ensure all restaurants, Food and Beverage outlets, conference and meeting rooms are cleaned properly and in order, prior to the opening of the same to the public. Follow up and spot check for satisfactory completion of work assignments. Respond IMMEDIATELY to guest requests. Report to thePA Manager any loss and damage of furniture, fixtures or equipment or any unusual happening on area of jurisdiction. Read hand-overs and reports of the other public area supervisors and follow up immediately on important observations and issues. Prepare weekly requisition of guest and cleaning supplies. Provide and conduct training and re-training programs to public area colleagues concerning care and use of equipment and tools, method of maintaining different types of floors, etc. Demonstrate new techniques of public are maintenance if necessary. Check and ensure all public area colleagues have completed their tasks satisfactorily before going of duty. Check and ensure equipment and cleaning tools are cleaned and stored properly. Ensure all items left behind by guests in the public area are forwarded to the Housekeeping Office immediately. Be FIRM but FAIR to colleagues. Provide close supervision and coordination with outside contractor – pest control,window cleaner, landscaping etc. Perform any duties assigned by the Management deemed necessary. The sale of seasonal products in the hotel, such as mooncakes, rice dumplings, New Year's gift boxes, etc., ensures the completion of departmental tasks. Ensure the timely completion of seasonal sales products for the hotel, including but not limited to New Year gift boxes, rice dumplings, and mooncakes. Comply with attendance policies and follow management's shift arrangements regarding overtime work and leave. 100% Complete hotel and job-related training courses. Qualifications Certificate / Diploma / Bachelor in Hotel Management. Three years working experience with similar position, preferably in hotel industry. Problem Solving Skills. Communication Skills. Knowledge of public area cleaning, sanitation and maintenance. Good command of Mandarin, other languages would be beneficial. #J-18808-Ljbffr
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Public Area Leader
4 days ago
Tin Shui Wai, Hong Kong SAR China Langham Hotels International Ltd Full timeA global hospitality company in Hong Kong is seeking a Public Area Supervisor to ensure the cleanliness and orderliness of hotel public areas. The ideal candidate will have a background in hotel management, at least three years of experience in a similar role, and strong problem-solving skills. Responsibilities include supervising staff, responding to guest...
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Stewarding Supervisor
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Tin Shui Wai, Hong Kong SAR China Langham Hotels International Ltd Full timeA wholly‑owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North...
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