Operations Manager

4 days ago


hong kong, Hong Kong SAR China Alexis Services Limited Full time

Operations Manager - Food & Beverage (Chinese Cuisine) Develop and implement operational policies, procedures, and systems to drive efficiency, productivity, and customer satisfaction. Oversee the daily operations of the existing restaurant network, ensuring adherence to brand standards and operational KPIs. Oversee all aspects of restaurant operations, including food preparation, customer service, inventory management, and facilities management. Analyze performance metrics and create actionable plans to improve profitability, productivity, labour cost and service quality. Manage and develop a team to build a high-performing operational organization. Collaborate with the executive on strategic planning, budgeting, and forecasting to align operations with the overall business objectives. Foster a positive work culture and coach/mentor staff to drive employee engagement and retention. Ensure compliance with all relevant health, safety, and labor regulations. Identify and implement opportunities for operational improvements and cost savings. Develop and implement effective marketing campaigns to drive initial customer traffic and sales. Job Requirements Minimum 5 years’ experience in F&B industry, of which 3 years at supervisory level. Preferably with experience from large chain restaurants. Energetic and professional. Strong sense of integrity and responsibility. Possesses foresight in seeking out business opportunities. Proven ability in managing multi‑brand retail chain operations. Overseeing P&L and produce reports for management review. High ability in complex problem, strategic thinking & analytical skills. Prominent character profile of both a leader and team player. Less experience will be considered as Restaurant Manager. Application Questions How many years of business management experience do you have? How many years of people management experience do you have? How many years' experience do you have with forecasting for businesses? How many years' experience do you have as a Food and Beverage Manager? Which of the following languages are you fluent in? Do you have experience with inventory management? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? Manpower Services (Hong Kong) Limited Kowloon, HK #J-18808-Ljbffr



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