Senior Analyst, Health

Senior Analyst, Health & Benefits Consulting We are seeking a talented individual to join our MMB team at Mercer. This role will be based in Hong Kong and is a hybrid role that requires working at least three days a week in the office. Health and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees. H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and benefit plans. We will count on you to: Assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. Strong focus on analysis of results and managing portions of projects; reviews the work of other analysts. Support analysis and review including underwriting and data analytics, while partnership with actuaries to support funding analysis. Assist with the preparation, completion of peer review process and delivery of clear and concise client-friendly communications. Work directly with the clients and manage the request for proposal (RFP) process with the health insurance carriers and internal peers. Gather utilization or rate data from the vendors and interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client. Develop cost projections and evaluation of vendor renewal workups. Results are used as part of client meetings. Peer review the information, analyze and interpret the results, edit and finalize the executive summary report and send this report to the client. Demonstrate project management and consulting skills such as managing the quality and timeliness of client deliverables. Help develop budget and billing reports, participate in calls and meetings as appropriate and assist with the preparation and delivery of clear and concise communications. Resolve most claim issues but can escalated more complex issues to senior consultants as needed. Gather design data from the client and current vendors needed for analyzing the impact of a client’s consolidation and/ or marketing of its healthcare plans. This typically involves organizing plan design details and costs in Excel for further analysis by the team. Responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data. Learn the basics of products, services and tools. Gain an understanding of vendor/ carrier markets, basic underwriting and financial skills, products, services and technical tools and intranet resources and participate in training courses, online learning, or through learning from more experienced colleagues. What you need to have: University degree or diploma in a related discipline or other relevant qualifications. 3+ years of experience in account management, ideally on employees’ benefits program. Knowledge of group medical and life insurance products is preferred. Strong numeric and analytical background. Commercially astute and strong business sense. Self-initiative and curiosity in health and benefits sector. Self-motivated to seek out knowledge, test ideas and ways to contribute to the team. Ability to build relationships by communicating, influencing and negotiating effectively with team members. Project management skills, in planning ahead the different milestones to achieve and execute in a timely manner with strong commitment on quality. Computer literacy especially in Microsoft Office. Strong language capabilities in English and Cantonese. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. #J-18808-Ljbffr