Frontline Service Centre Specialist

Specialist, Visitor Services (Visitor Centre) Location: Hong Kong WHO ARE WE? At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further....

Join Us in Shaping the Future of Work — Greater Bay Area (Hong Kong, Shenzhen, Guangzhou) Client Services – Frontline Role At M Moser Associates, we design and deliver workplace environments that transform how people work, connect, and thrive. With a global presence and deep local roots, our multidisciplinary teams strategize, design, engineer, and lead...

Specialist, Visitor Services (Contact Centre) Join to apply for the Specialist, Visitor Services (Contact Centre) role at Hong Kong Tourism Board . As a key member of our Visitor Services team, you will act as the primary communicator across multiple channels—including live chat, social media, hotline, and email—to answer visitor enquiries and enrich...

A leading service provider in Hong Kong is seeking a customer service representative to provide counter services at the service centre. This role involves handling MPF enquiries, assisting customers with online processes, and ensuring high-quality service delivery. The ideal candidate should have frontline customer service experience, good communication...

Responsibilities Provide counter services to walk‑in and pre‑booked customers at the service centre Handle and resolve MPF / eMPF enquiries and complaints effectively Assist customers in registering and managing their eMPF accounts using tablets or self‑service kiosks Deliver customer services in accordance with company policies and regulatory...

A leading bank in Southeast Asia is seeking a Frontline IT Support Specialist for their Hong Kong Branch. The role involves acting as the first point of contact for IT support, managing incidents and requests, and providing Tier 1 support for banking applications. The ideal candidate should hold a Higher Diploma in IT and have over 5 years of experience in...

Specialist, Visitor Services (Contact Centre) At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis offering extraordinary experiences to a diverse array of travelers. We...

Specialist, Visitor Services (Contact Centre) Location: Hong Kong WHO ARE WE? At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to...

Join to apply for the Service Centre Specialist (24-month contract) role at Cathay Pacific . Role Introduction Reports to: Service Centre Lead. This role is responsible for delivering excellent technical/non-technical support on global internal customers with outstanding customer service, satisfaction, and timeliness within the organization’s service level...