Head of Information Technology

This is a position within Keller Executive Search and not with one of its clients. As the Head of Information Technology in Hong Kong, this senior role is accountable for shaping information technology strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, see 主要職責 制定多年期策略並落實至以季為單位的計畫與指標。 以教練式領導帶領團隊，強化心理安全與高績效文化。 建立以數據驅動的營運節奏與持續改善機制。 管理預算與供應商；協調並談定合約。 設計符合在地法規與內部政策的流程。 與銷售、行銷與人資合作落實重點任務。 向高階管理層報告並代表本功能。 任職資格 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor’s degree required; advanced degree or certifications are advantageous. Benefits Competitive compensation: HK$ 1,305,000–1,594,000 HKD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. 平等就業機會聲明 Keller Executive Search 依據適用法規提供平等就業機會。 多元共融承諾 積極打造包容且公平的工作環境。 資料保護與隱私 個人資料僅用於招募及任用目的，並依法律處理。 薪酬公平 薪酬制度定期檢視，以支持同工同酬。 健康與安全 遵循所在地之職業安全衛生要求。 法規遵循 所有作業均遵循工作地之適用法令規章。 Note This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location. #J-18808-Ljbffr