Assistant System Operation and Maintenance Manager

Assistant System Operation and Maintenance Manager CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly‑owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 55th on the Fortune Global 500. Our company strives to offer superior service experience and to become a first‑class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. In this position, you will: Coordinate the strategic planning and deployment of IT PaaS resource pools and manage SaaS‑layer application operations, develop and continuously optimize operational standards, and enhance service delivery processes. Oversee the operations and maintenance of SaaS‑layer public applications while driving continuous improvements in infrastructure service capabilities and operational process optimization. Coordinate office system planning and implementation, establish daily operational standards, and develop employee account access management and VPN security policy frameworks. Manage office Active Directory domain operations and enterprise endpoint devices, execute system patch management and vulnerability remediation, and establish rapid incident response protocols for security events. Manage NGCS and ITSR work order approvals and process optimization while establishing comprehensive ticketing system standards. Drive the development of AI‑powered intelligent operations capabilities for public capacity management, optimize operational processes, and enhance overall management efficiency. To be successful in this position, you should meet the following requirements: Bachelor’s degree or above in Computer Science, Software Engineering, or related fields preferred. Professional certifications in IT service management, system operations and maintenance, or information security are preferred, such as ITIL or PMP. 5+ years of relevant experience, including at least 3 years in enterprise IT system operations and maintenance or technical support roles. Proficient in at least one programming language such as Java, Python, or Go, with demonstrated ability to develop and test automated operations and maintenance tools. Proficient in managing public capacity systems including CMDB, DNS, SSL, and enterprise email systems. Proficient in security hardening for mainstream servers and operating systems including Linux, Unix, and Windows; experienced in virtualization and container technology operations, maintenance and planning; capable of developing automated scripts in Shell and Python. Skilled in leveraging mainstream AI tools to drive automation and intelligence in operations and maintenance workflows. When you work: 5 days work 8 hours/day What you enjoy: Discretionary Performance bonus Life insurance Medical insurance Birthday gift Marriage leave Birthday leave CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only. Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us. Application Questions: Which of the following PMI certifications have you completed? How many years' experience do you have as a Maintenance Manager? What's your expected monthly basic salary? Which of the following statements best describes your right to work in Hong Kong? How many years of people management experience do you have? How many years' experience do you have in a software development role? #J-18808-Ljbffr