Web 3 Senior Strategic Project Manager

Join to apply for the Senior Strategic Project Manager, Web3 role at OKX . OKX will be prioritising applicants who have a current right to work in Singapore and do not require OKX's sponsorship of a visa. About Okx At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by over 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world‑class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united by an engaging culture, a win‑team mindset, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you. About The Opportunity Join our dynamic team as the CEO office Project Manager and drive the company's strategic vision to new heights. This Project Manager (Web3) in the Global CEO Office will play a pivotal role in driving OKX’s top‑priority Web3 initiatives. You’ll partner directly with leadership to shape, execute, and optimise cross‑functional Web3 projects, bridging insights across product, engineering, and business teams. What You’ll Be Doing User and Product Insights Collect and analyse user feedback from multiple sources — including Twitter, Telegram, Discord, Reddit, and other community channels — to identify product pain points and unmet needs. Synthesize community sentiment, quantitative data, and product analytics into actionable recommendations for product and growth teams. Build feedback loops between users, community managers, and internal teams to ensure continuous improvement. Program Development and Execution Design and manage programmes that enhance technical reliability, scalability, and ecosystem expansion. Continuously measure programme performance using clear KPIs (adoption rate, user retention, activation, TVL growth, etc.). Identify bottlenecks and drive continuous improvements aligned with strategic business objectives. Growth and Product Expansion Initiatives Collaborate with product, marketing, and BD teams to define and execute strategies that drive user acquisition, retention, and engagement. Translate data‑driven insights and community feedback into clear growth experiments and iterative improvements. Leverage your Web3‑native perspective to identify emerging opportunities and growth loops across the on‑chain ecosystem. Web3 Market and Ecosystem Research Stay ahead of emerging Web3 trends, narratives, protocols, and ecosystem shifts (e.g., L2, DeFi, Wallet, DEX, Restaking, RWAs, etc.). Analyse market and user data to identify opportunities, competitive gaps, and product differentiation levers. Evaluate on‑chain data, community sentiment, and growth loops across comparable products. Stakeholder Management Act as the connective bridge between the CEO Office and various internal teams (Product, Eng, BD, Marketing). Communicate project milestones, risks, and outcomes clearly to senior leadership. Drive alignment and accountability through structured updates and transparent reporting. Competitive and Ecosystem Analysis Research competing Web3 products (wallets, DEXs, infra protocols) to benchmark performance and identify innovation gaps. Deliver actionable insights to inform product positioning, feature roadmap, and user acquisition strategies. Tech Stability and Operational Efficiency Partner with engineering and operations to improve system reliability, uptime, and scalability across key Web3 components. Identify process inefficiencies and drive solutions to optimise workflows, monitoring systems, and execution speed. Support the adoption of cutting‑edge tools and frameworks that strengthen product performance and stability. What We Look For In You Bachelor’s degree in Business, Engineering, Computer Science, or a related field; industry experience preferred. Deeply Web3‑native: daily user of multiple wallets, DEXs, and on‑chain tools. Previous experience in Product Management, Growth, or Strategy within a Web3 company. Strong understanding of on‑chain user behaviour, token incentives, and product lifecycle. Comfortable working in a fast‑paced, ambiguous, and decentralised environment. Proven track record of managing large‑scale, high‑impact projects with multiple stakeholders. Strong understanding of technical operations, with experience driving tech stability and operational efficiency initiatives. Exceptional problem‑solving, analytical, and strategic thinking skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate at all organisational levels. PMP, PRINCE2, or similar project management certification is a plus. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees’ growth and development. Various team‑building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX’s Candidate Privacy Notice. Referrals increase your chances of interviewing at OKX by 2x. Get notified about new Senior Project Manager jobs in Hong Kong. #J-18808-Ljbffr