IT Sales Associate

Overview The Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets. TEC provides first class private and shared workspaces, business concierge services, and meeting & events facilities to suit any business' needs. TEC caters to ambitious professionals and industry leaders seeking an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Privately owned and headquartered in Hong Kong, TEC aims to empower ambitious professionals and organisations to succeed by offering a prestigious address with advanced infrastructure to pre-empt, meet, and exceed the needs of its members. Role Overview We are seeking a motivated and bilingual Inside Sales & Administration Associate to support our growth in the Greater China and North Asia regions. This 50/50 role provides crucial administrative support to the sales team and executes proactive phone/web-based upsell and cross-sell campaigns to our existing client base. This is an excellent entry-point for a junior candidate to launch a sales career within the dynamic IT and flexible workspace industry. Responsibilities Conduct outbound calls and web demos to existing clients in Greater China (Hong Kong, Taiwan, mainland China) and North Asia (primarily South Korea, Japan) to present new IT products, services, and latest technology solutions. Execute targeted upsell and cross-sell campaigns as directed by the ITBD team. Identify new potential needs within existing accounts through needs-based questioning. Nurture client relationships and ensure high satisfaction, acting as a key point of contact. Log all call activities, client interactions, and lead status updates meticulously in the CRM (e.g., Salesforce). Aim to achieve monthly/quarterly targets for calls made, opportunities created, and upsell revenue. Maintain a positive and collaborative team attitude. Administration (50%) Provide comprehensive administrative support to the IT Business Development team. Prepare and format sales proposals, contracts, and presentation materials in both English and Chinese. Manage the sales team’s calendar, schedule client meetings, and coordinate web presentations or demos. Maintain accurate and up-to-date client records and sales pipelines in the CRM. Handle initial client inquiries via email and phone, routing them to the appropriate local teammate. Assist with market research and data entry projects to support business development initiatives. Requirements Must be fluent in Mandarin and English. Proficiency in Cantonese or Korean/Japanese is a significant plus. 0-2 years of experience in a sales support, inside sales, customer service, or administrative role. Fresh graduates with relevant internship experience are encouraged to apply. Exceptional phone manner – clear, confident, and professional communication skills. Basic technical aptitude: a keen interest in IT, software, and technology solutions is highly desirable. Strong organizational skills and meticulous attention to detail. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). A quick learner who is proactive, resilient, and eager to develop a career in sales. Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred. Seniority level Associate Employment type Full-time Job function Business Development, Information Technology, and Administrative #J-18808-Ljbffr