Native Korean Speaking Customer Care Associate, Global Luxury Retail

2 days ago


Hong Kong Island, Hong Kong SAR China Projob21.com Ltd. Full time

Native Korean Speaking Customer Care Associate, Global Luxury Retail International Luxury Company Manage Incoming Customer Enquiries 5-day work with Good Working Hours Job Duties Deliver a high standard of customer service to Korean & Asian high-net-worth clients Provide timely & quality services to all incoming enquiries Resolve complaint cases tactfully to ensure customer satisfaction Conduct evaluation review periodically and prepare reports Participate in ad hoc projects upon request Requirements University Graduate with 4 years of +/-customer service experience earned from luxury retail, hotel or e-commerce industries People-oriented, service driven and proactive team player Native Korean with good communication skills in English Great opportunity to join a brand known for its sophistication and character You will be the role-model to staff on selling ceremonies and other service techniques Conduct and facilitate effective training workshops #J-18808-Ljbffr



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