Bilingual Customer Support

A leading service provider in Hong Kong is looking for a Helpdesk/Customer Service administrator. The role involves identifying customer needs, monitoring tickets, and handling incoming requests. Ideal candidates should possess strong communication skills, work well in a team, and have basic IT knowledge. Proficiency in English and Chinese is required, and...

A prominent tobacco company seeks an experienced Executive Secretary in Hong Kong to provide comprehensive secretarial support to the General Manager. Key responsibilities include preparing meeting materials, drafting reports in English and Chinese, and assisting with ad hoc projects. Candidates must possess a university degree, 5 years of relevant...

A consumer electronics products company in Hong Kong seeks a Customer Service Associate – Call Centre. This role involves resolving customer complaints, responding timely to feedback, and establishing good customer relationships. Candidates should have a diploma, strong communication abilities, and proficiency in MS Office, alongside good command of...

A logistics company is looking for a Customer Service Specialist - RMA Support in Hong Kong. The successful candidate will be responsible for managing customer applications and service processes to ensure speed and accuracy. With at least 5 years of experience in a customer service role, the ideal candidate should have strong communication and...

Customer Service Specialist - RMA Support Monitors, develops, and manages the processes for ensuring customer applications, returns, exchanges, service, and repairs are done with speed and accuracy, all order fulfilment issues are resolved professionally. Respond to all internal and external parties’ communication in a timely, friendly, and thorough...

A global coating manufacturer is seeking a motivated individual to provide clerical and administrative support in their Hong Kong office. Responsibilities include handling general administrative tasks, document management, and supporting sales and project teams. Ideal candidates should possess HKDSE or a similar qualification, strong organizational and...

A leading project management firm in Hong Kong is seeking a Project Administrative Support to assist with project documentation, progress tracking, and communication with clients. The ideal candidate should have at least 2 years of experience in project coordination, strong organizational skills, and proficiency in Microsoft Office. Fluency in English and...

Responsibilities Assisted clients with general support for hardware, peripherals, network connections, and internal software; Good customer and vendor handling skills Requirements at least 3 years of experience in Technical Field all rounded IT support in the office; Candidates must be highly fluent in Cantonese, Mandarin and English; preferably with solid...

About the job Network Support / Helpdesk Responsibilities: The Resident Support Engineer(s) shall possess the following professional qualifications and experience. Understand, analyze customer requirements for deploying to achieve solution requirement. Strong knowledge of IT products like Active Directory, Microsoft System Centre Configuration Manager...

A dynamic fintech firm in Tsuen Wan is seeking a Customer Service & Client Relations Specialist. The role involves welcoming clients, providing professional support, and enhancing client engagement. Applicants should have a Bachelor's degree, be fluent in Mandarin and proficient in English and Cantonese. The position offers attractive benefits including...