Senior Manager, Claims Service
2 days ago
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place. Principal Responsibilities Daily management of the Claims Team to follow internal and external claims guidelines on delivery high quality of services for customers Processes all types of claims assessment include major and minor claims Implements relevant claims processes and procedures in comply with internal compliance and external regulatory requirements As a lead position represent Claims team to participate on company projects assigned, included but not limit to claims system and workflow process enhancement, product revamp or designs, regulatory related enhancement Regularly review and revise internal claims manual, guidelines and practices provides high quality claims services and support to distribution channels, branches and internal departments Gives feedback on claims process, procedures in order to improve efficiency and quality of underwriting operation develops skill set of claims assessors so can cope with the update needs of company Qualifications University graduate or above Proven experience in major and minor claims assessment Experience on managing claims team Possess or in pursuit of professional qualifications such as FLMI, FLHC, etc will be an advantage to consider the post Proficiency in written communications and spoken English and Chinese Can work independently with strong job commitment, and also can work as a team Proactive and positive mindset on problem solution is also advantage to consider the post Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited #J-18808-Ljbffr
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Senior Manager, Claims Services
4 days ago
Kowloon, Hong Kong SAR China Sun Life Hong Kong Ltd Full timeWe are looking for an experienced and strategic Senior Life Claims Manager to lead complex claims assessments and drive operational excellence within our Life Claims team. The successful candidate will have deep expertise in handling major and minor life claims, with a strong focus on high-net-worth medical cases. This leadership role involves mentoring team...
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Senior Manager, Claims Service
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeSenior Manager, Claims Service - Hang Seng Insurance - Hang Seng Bank (HK) Join to apply for the Senior Manager, Claims Service - Hang Seng Insurance - Hang Seng Bank (HK) role at Hang Seng Bank. Be among the first 25 applicants. Some Careers Have More Impact Than Others If you’re looking for a career where you can make a real impression, join Hang Seng...
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Senior Claims Operations Lead
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeA leading banking institution in Hong Kong is seeking a Senior Manager, Claims Service to oversee the Claims Team and ensure high-quality service delivery. The role involves managing claims assessments and compliance with internal and external regulations. Ideal candidates will be university graduates with significant experience in claims and team...
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Senior Claims Service Manager
2 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution in Hong Kong is seeking a dedicated Claims Manager to oversee the Claims Team. You will be responsible for managing claims assessments and ensuring compliance with regulations. The ideal candidate will have a university degree, proven experience in claims management, and possess strong communication skills in both English and...
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Kowloon, Hong Kong SAR China Pacific Prime Insurance Brokers Ltd Full timeClaims Manager – Employee Benefits/Medical Claims Pacific Prime is a global insurance broker established in Hong Kong in 2000. With 17 offices and over 1000 employees around the world, we deliver a wide range of insurance solutions, including group health insurance, employee benefits, property & casualty insurance advice and solutions to individuals,...
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Assistant Claims Manager
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is an authorized insurer to facilitate retirement financial planning through provision of annuity products in Hong Kong, they are currently seeking for an Assistant Claims Manager to join their team. Assistant Claims Manager Responsibilities: To monitor claims quality and ensure our committed service standards are met; To handle matters ranging...
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Claims and Recovery Senior Executive
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOverview Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Claims and Recovery Senior / Executive (Marine Claims) to join their team. The Senior Executive for Claims and Recovery will review and investigate claims to help arrive...
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Senior Marine Claims
4 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeA global logistics provider is seeking a Claims and Recovery Senior / Executive (Marine Claims) in Hong Kong. The successful candidate will manage claims processes, analyze claims patterns, and liaise with internal and external parties. This role requires 5-7 years of experience in insurance and claims, as well as strong negotiation and analytical skills....
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Senior Claims Assessor
2 days ago
Kowloon, Hong Kong SAR China Sun Life Hong Kong Ltd Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Senior Manager, FWA Claims Excellence
1 hour ago
Kowloon, Hong Kong SAR China Bupa Hong Kong Full timeSenior Manager, FWA Claims Excellence (1 year contract) Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc. Bupa is an equal opportunity employer and welcomes applications from qualified...