Facilities Officer

4 days ago

Hong Kong Island, Hong Kong SAR China The American Club Hong Kong Full time

Position Overview The Facilities Officer provides assistance to the Facility Management team in completing multiple functions of Property Services and Administrative Management for the facilities of the Club. Responsibilities Assist the Senior Facilities Manager with responding to club inquiries and concerns, ensuring timely and quality service delivery. Oversee day‑to‑day operations to ensure maintenance, housekeeping, security, valet, gardener, and linen services are delivered in compliance with the Service‑Level Agreement (SLA) and Standard Operating Procedure (SOP) to achieve Key Performance Index (KPI) targets. Conduct regular inspections to ensure operations align with company standards. Assist in preparing the annual facilities budget, forecasts, and contracts. Review and maintain service reports and agreements; manage external contractors and vendors. Monitor the planned preventive maintenance programme. Implement company policies and guidelines to ensure normal service delivery. Maintain the work‑order system, assign and communicate work orders to multiple technicians, and assist management in resolving problems. Process invoices and related administrative work. Qualifications & Skills Higher Diploma or Degree in Housing / Facilities Management or related disciplines. Minimum 2 years of related progressive experience and/or training. Good written and spoken English and Chinese language skills. Ability to comprehend and interpret instructions, correspondence, and memos, and to ask clarifying questions. Ability to write routine reports and correspondence. Strong sense of responsibility, ability to work under pressure and multi‑task. Ability to present information to internal departments or large groups of employees. Problem‑solving and decision‑making skills. Good proficiency with Microsoft Office Suite, Outlook, and intranet/internet. Additional Details Support between Clubs. Shift work required on Saturdays, Sundays, and public holidays. Candidates with less experience may be considered for the Assistant Facilities Officer position. Working Location Tai Tam (Transportation allowance applies). Application Instructions We offer attractive remuneration and career development opportunity. Please send your full resume via Quick Apply or by WhatsApp: . For more information, visit our website: Equal Opportunity Employer We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short‑listed candidates will be notified. The personal data collected will be destroyed after 3 months. About Us We are looking for individuals with lots of enthusiasm, team‑oriented with a positive attitude. Build your career with us #J-18808-Ljbffr

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