Client Onboarding, Regulatory and Data Services, Associate

DEPARTMENT DESCRIPTION Client Onboarding, Regulatory and Data Services (CORDS) is an operations organization within Client Implementation. The team is responsible for regulatory program adherence at onboarding of new and existing clients, refresh-related requirements, and ongoing client and delivery instructions screening for Negative Media, Politically Exposed Persons (PEPs) and Sanctions. The CORDS organization covers these activities for the Institutional Securities Group, Investment Banking, International Wealth Management and Morgan Stanley Investment Management businesses globally. CORDS has a global footprint with offices in Hong Kong, Bangalore, Tokyo, London, Baltimore and New York. ROLE DESCRIPTION We are looking for an Associate to join our CORDS team in Hong Kong. This position will support the Firm Institutional Securities and International Wealth Management business in the Asia Pacific region. Responsibilities include: Perform Client Due Diligence review in support of the Firm new client onboarding and existing client regular review in accordance with the applicable regulatory program requirements (such as UK, US, Hong Kong, Singapore, Australia KYC requirements and applicable eligibility standards). Update Firm systems and databases with information and documentation as obtained from clients. Handle inquiries and ad‑hoc requests from internal clients including Compliance where required. Actively engage with business, client onboarding teams, Compliance and Operations during the life cycle of the review starting from a request is received to completing a review. Ability to handle volume spikes and prioritize work including ad‑hoc requests and projects to meet business demands in a timely manner. Understand and implement in response to changes such as regulatory changes, internal policy and procedural changes. Participate in process improvement initiatives such as technology enhancements, operational process review, and process simplification. Support Functional Managers in the performance of quality & control checks; include the performance of 4-eye checks, collection of error types and analysis of root causes to identify opportunities for improvements. Support Functional Managers during internal audit, testing and external reviews by way of delivering process walk-through and preparing sample packs for auditors and testing team to review. Deliver with quality, accuracy and timeliness with expected throughput rates. SKILLS REQUIRED Strong attention to detail and research/investigative skills. Ability to interact effectively with Business Units, Compliance, global colleagues (Hong Kong, London, Tokyo, New York, Bangalore) and build effective working relationships. Ability to work independently and meet business deadlines with accuracy, handle troubleshooting to mitigate risks. Multi-tasking to handle various business demands. Must have strong written and verbal English skills with ability to communicate clearly and effectively. Ability to manage pressure and stressful business demands. Teamwork, Collaboration, Responsiveness and demonstrate accountability & ownership. Quick learning ability to understand policies, procedures, systems, process and controls. EXPERIENCE REQUIRED Minimum 5 years of work experience. Experiences in AML/KYC customer due diligence, control, and regulatory program related process and/or projects are preferred. Knowledge of global KYC/CIP requirements (for UK, U.S., Hong Kong, Singapore etc.) supporting international institutional and wealth management businesses desired. Familiarity with India local KYC and ODI regulatory requirements is a plus. WHAT YOU CAN EXPECT FROM MORGAN STANLEY We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please visit EQUAL OPPORTUNITY STATEMENT Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross‑section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. #J-18808-Ljbffr