Systems Engineer: End-to-End IT Support

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

End User Support Supervisor (Desktop Support) Supervise a team of 8-12 End User Support Analysts and Technicians. Conduct performance reviews and staff development activities. Manage work schedules and ensure adequate coverage. Oversee incident and service request queues using ITSM tools. Ensure compliance with SLAs and prepare service desk metrics. Provide...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

SW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

A consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...

A leading IT consulting company in Hong Kong is seeking an experienced End User Support Engineer. The role involves providing in-house and on-site technical support for end users, dealing with hardware and software issues, and supporting O365/M365 applications. Ideal candidates should possess a diploma in IT or a related field with at least 1 year of...

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....

Desktop Support Engineer EIRE Systems is looking for an experienced Desktop Engineer to join our team in Hong Kong. The role will be to support our clients – leading financial institution and SME's. This is a new role, the job encompasses providing end-to-end support services for IT and desk side support in our client’s offices. This is a hands‑on role...

A technology consulting firm in Hong Kong is seeking a Desktop Support Engineer to provide end-user support, troubleshoot hardware and software issues, and manage installation and changes of systems. The role requires a Higher Diploma in a related field and 1-2 years of desktop support experience. Effective communication skills in English and Chinese are...

Responsibilities Supports the end to end order management from order placement, coordination and order return to warehouse. Receive order request, check inventory, place order and ensure process compliance. Monitor order status and arrange order collection. Perform system update and regular follow-up order or service status Coordinate event orders with...