Admin Assistant, Project Management

2 days ago


Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full time

iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved decision‑making. We also provide step‑by‑step assistance for the transfer of existing pension schemes, encompassing processes such as data migration, operational onboarding, and client communications, while ensuring a seamless transition. Internal Job Title: Admin Coordinator, PMO Responsibilities Perform clerical support including document verification, data input, filing, and prepare report for the Project Management team. Coordinate cross‑functional teams to facilitate case investigation and resolve cases within defined SLAs. Monitor case progress, identify blocking issues, escalated and follow up with stakeholders to drive closure with proper documentation. Support ad‑hoc tasks related to client service level tracking and project management as assigned by the supervisor. Requirements Diploma holder or above. Good command of written and spoken English and Chinese. Proficient in computer applications including MS Word, MS Excel, MS PowerPoint. Good communication and interpersonal skills, and able to work productively with multiple parties. Mature, strong analytical and problem‑solving skills with attention to detail. Self‑motivated and able to work independently, can work under pressure and challenges, and has a strong sense of responsibility. Immediate availability is preferred. Experience in a regulated environment (financial services, insurance, compliance, customer service) or the pension industry is a plus. Candidates with less experience / fresh graduates will be considered as the Case Coordinator Assistant . Our offer Attractive remuneration package. 5‑day working week. Performance bonus and shares. Staff discount on securities transactions. Training, sports allowance. #J-18808-Ljbffr


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