Marketing Assistant

3 days ago


Kwai Tsing District, Hong Kong SAR China G2000 (Apparel) Ltd Full time

This role combines marketing and customer support to ensure our customers have a great experience. You will create marketing campaigns and provide excellent service to build strong customer relationships. We are looking for a creative person who loves helping customers and uses their feedback to improve our business. Key Responsibilities: Develop and implement multi-channel digital marketing initiatives (e.g., SEO/SEM, social media, email campaigns) to attract new customers and nurture existing ones. Generate creative content ideas and conceptualize strategic plans to grow our audience and engagement across social platforms. Conduct market research and analyze competitor activity to identify new opportunities and refine our positioning. Collaborate with cross-functional teams (Design, Product, Retail Operations) to launch effective, on‑brand marketing programs. Customer Relationship Management: Act as a primary guardian of the customer experience, providing timely and excellent support through all channels (phone, email, WhatsApp). Manage and resolve customer inquiries and complaints with empathy and efficiency, turning potential negatives into positive relationship‑building moments. Maintain a comprehensive log of customer interactions, analyzing data to provide management with insights into common issues and feedback. Utilize customer insights to inform marketing strategies and improve overall service delivery. Qualifications & Experience: Bachelor's degree or higher in Marketing, Communications, Business, or a related field. 1 year of combined experience in marketing and customer‑facing roles, with a proven ability to balance both disciplines. Experience in the retail industry is highly preferred. Innovative, proactive, and resourceful with strong commercial acumen. Exceptional communication and interpersonal skills, with fluency in both written and spoken English and Mandarin. Detail‑oriented, empathetic, and a collaborative team player. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: How many years' experience do you have as a marketing assistant? How many years' experience do you have in digital marketing? How many years' experience do you have as an Assistant Officer? Which of the following statements best describes your right to work in Hong Kong? How many years' experience do you have in the retail industry? How many years' experience do you have in market research? What's your expected monthly basic salary? Which of the following languages are you fluent in? Wholesale Businesses 101-1,000 employees Headquartered in Hong Kong, G2000 is a renowned global apparel brand with a strong presence in the industry. With over 300 locations spanning across 10 countries, we have established ourselves as a leader in the fashion market. At G2000, we foster a culture that encourages our employees to excel and provide excellent career advancement opportunities. We are committed to attracting high‑caliber individuals who are passionate about their work and eager to contribute to our company's growth. Central, Central and Western District, HK #J-18808-Ljbffr


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