Concierge Assistant

Assistant Concierge (Welcome Fresh Graduate) (Full Time) Ensure high level of residents’ satisfaction by providing prompt and courteous services and establishing friendly rapport with residents Answer enquiries, handle complaints, provide local information and resolve problems requested from residents Provide clerical support and manage the Concierge...

A premier serviced apartment provider in Hong Kong is seeking an Assistant Concierge. This full-time role focuses on ensuring high resident satisfaction through courteous services, managing the Concierge counter, and addressing inquiries. Candidates should hold a diploma in hotel or tourism management, and fresh graduates are welcome. The position offers a...

A hospitality company in Hong Kong is seeking a Concierge Assistant to ensure excellent services for hotel guests. Responsibilities include managing baggage upon arrival and departure, welcoming guests, and addressing their queries in multiple languages. Ideal candidates should be secondary school graduates, preferably with hotel studies, and able to...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

Responsibilities Provide courteous and professional reception services to visitors, tenants, and VIP guests. Ensure the delivery of high-quality customer service at all times. Handle general enquiries, feedback, and complaints in an efficient and professional manner. Assist in the coordination of events, VIP receptions, and promotional activities as...

A property management service company in Hong Kong seeks a receptionist to provide professional reception services and ensure high-quality customer service. Candidates should have at least one year of customer service experience and be fluent in both Chinese and English. The role involves handling enquiries, complaints, and assisting in event coordination....

A retail company in Hong Kong is seeking a Customer Service Officer to handle customer inquiries and assist with daily operations in various service centers. The ideal candidate should have a positive attitude and excellent communication skills, being fluent in Cantonese, Mandarin, and English. While experience in customer service is preferred, it is not...