HSBC Customer Service Officer
2 days ago
Customer Service Officer: Supplier Personnel dedicated to providing HSBC Services and providing administration and management of the HSBC Travel operational services by being the frontline support for business related travel queries including: What You’ll Do Travel service queries related to how to access travel services, manage services or applications or where to go for technical support on any facet of the HSBC Travel programme; Collaborating with Travel Services peers in other regions; Support and respond to enquiries regarding Travel policy; Action and respond to complaints or lack of response from Third Party Suppliers; General enquiries on MyTravel services and related service applications; Being the point of contact for any queries on recent communications that have been distributed regarding the HSBC travel programme; Response to invoice queries and/or support to acquire related documentation for a Third Party Supplier; Keeping distribution lists updated for Traveler and booker audience in region; Supporting local and regional travel managers with critical issues to global travel lead and/or Head of Travel & events; Firm understanding of all HSBC travel platforms; Support and redirection of enquiries regarding corporate card and expenses. Support local and regional Amex GBT counsellor/management queries as applicable; Handling Travel Service/Approval related mailboxes. Location: Hong Kong Benefits Flexible benefits tailored to each country including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources. Travel perks: choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals. Develop the skills you want with access to over 20,000 courses, leadership courses, and internal job openings first. We strive to champion Inclusion and provide global Inclusion Groups. #J-18808-Ljbffr
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Customer Service Officer
2 days ago
Hong Kong, Hong Kong SAR China HSBC Full timeDescription - External Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
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Customer Service Officer
4 days ago
Hong Kong, Hong Kong SAR China HSBC Full timePrincipal Responsibilities Provide quality customer service through accurate and efficient counter transactions Meet financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues Ensure smooth branch operation and achieving satisfactory audit rating by meeting all control and service requirements Ensure...
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Customer Service Specialist
4 days ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and...
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Customer Service Specialist
4 days ago
Hong Kong, Hong Kong SAR China HSBC Full timePrincipal Responsibilities Ensure smooth branch operation and achieve satisfactory audit rating through meeting all internal and external requirements of control and service standard Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service...
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Customer Services Officer
4 days ago
Hong Kong, Hong Kong SAR China HSBC Full timeResponsibilities: Handle irregular refund, carry out investigation and resolve irregular cases by effective liaison with merchants, vendors, cardholders, member banks and internal departments Provide a professional enquiry service to customers by handling verbal and written enquiries and resolving complaints in an effective and efficient manner Collect...
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Loan Administration Officer
4 days ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and...
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Compliance Officer
2 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier...
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Financial Services Officer
2 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier...
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Customer Service Officer
2 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeCustomer Service Officer (Premier Centre) We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre) . Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through...
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Customer Service Officer
9 hours ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeJoin to apply for the Customer Service Officer (Premier Centre) – Hong Kong Business role at HSBC . Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional...
