Assistant Network Engineer

5 days ago


Sai Kung District, Hong Kong SAR China China Unicom (Hong Kong) Operations Limited Full time

Responsibilities: Shift duty for 7*24 network monitoring for international network and customer's service, complaint handling and technical support. Perform Tier1 of network and troubleshooting, and timely upgrading according to work guidelines. Responsible for supplier management, resource coordination, customer network experience enhancement, and network incident escalation. Responsible for customer experience management and end-to-end performance optimization. Responsible for optimizing and improving network service processes. Job Requirements: Bachelor’s degree or above in Telecommunication, Electronic Engineering, Computer Science or related disciplines. Candidates with 2 years of experience in telecom business or IT business are preferred, fresh graduates are also welcome. Familiar with transmission, data processing, cloud network and IDC would be an advantage; candidates with PMP/Cisco/Huawei certificates are preferred. Good communication and written skills both in Chinese and English. Fast learning, good team spirit and customer-oriented. Sense of responsibility, hardworking and self-motivated. Application Questions: How many years' experience do you have in the IT industry? How many years' experience do you have as a Network Operations Engineer? Which of the following languages are you fluent in? Which of the following PMI certifications have you completed? How many years' experience do you have as a network engineer? Which of the following statements best describes your right to work in Hong Kong? Do you have technical support experience? What's your expected monthly basic salary? #J-18808-Ljbffr



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