– Retail Operation Manager
1 day ago
Our Clients- Global renowned brands, are actively looking for experienced expertise to join their energetic and ever-growing teams. Responsibilities Sales and Operations Management Act as a middleman between the retail team and all other departments, maintain a good relationship with third‑party logistics provider and suppliers to ensure smooth operations. Assist boutiques to achieve sales target set through event support, service standard monitoring and follow up. Coordinate sales results of each boutique to General Manager and assist in stock allocation. Support store daily operation to ensure shops are smoothly operated daily and consistency across the chain, coaching and monitoring execution level across stores, regular updating of store operation SOP and operation manual. Support retail team to achieve the assigned KPIs, frequent review with Boutique Managers on possible solutions to increase productivity and maximize sales generating opportunities. Work with General Manager on the development and implementation of all customer service initiative, employee incentive programs, and staff development programs. Regularly evaluate store manpower (roster/ sick leave record/ annual leave planning). Ensure all corporate identity guidelines are properly implemented in all markets for uniforms, store stationery, letterheads. Administration and Reporting Act as a key contact point regarding all Opex issues and assist the General Manager to monitor the controllable cost. Work with Headquarter and local project management team /contractors in boutiques opening and/or renovation and regular maintenance work. Ensure to meet the project deadline. Prepare monthly invoicing with HQ/ local Finance. Ensure all invoices and quotes received are in good order and following up on payment process. Coordinate local market competition information. Consolidate store and materials ordering, including VM materials, uniform, stationeries etc.. Plan / Organize retail meeting follow up matters or issues arisen from Retail Meetings Handle store petty cash claims and shop expenses invoices, ensure all invoices and quotesreceived are in good order, and following up on payment process. Prepare operational reports and administrative support to Retail team. Other ad‑hoc tasks as assigned. Requirements Bachelor Degree in Operations or related disciplines in retail. Minimum 10 years of solid experience in Retail Operations, preferable in Luxury Watch & Jewellery or Fashion industry. Computer literacy, proficient in MS Office and Chinese Word Processing. Knowledgeable in POS System, SAP and data analysis. Possesses entrepreneurial mindset, good business sense, mature and high integrity. Excellent interpersonal skills and presentation skills, customer‑oriented. Good planning and organizational skills. Contact Interested parties, please contact Cyrus at for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below: (wordpress_file_upload) #J-18808-Ljbffr
-
Retail Media Specialist
2 weeks ago
hong kong, Hong Kong SAR China DFI Retail Group Full timeRegional Talent Acquisition Manager - Tech, eComm, Yuu & Retail Media @ DFI Retail | IHRP-CP | CEI We are integral part of DFI Retail Group, a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more. At DFI Media, we hire the smartest and brightest digital marketing and sales talent to...
-
Retail Operations Manager
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeOur client, a state owned duty free company with presences around the world. To cope with rapid expansion, they are looking for an experienced Retail Operations Manager (cosmetics) to join their expanding team in Hong Kong. Job Description Manage all aspects of Operations and front-line staffs management Participate in new retail BU operations procedure and...
-
Senior Retail Operations Manager
1 day ago
Hong Kong Island, Hong Kong SAR China GS Consultants Limited Full timeA renowned consultancy firm in Hong Kong seeks an experienced Retail Operations Manager to oversee the daily operations and reporting for luxury watch and jewellery boutiques. This role requires a Bachelor's Degree and a minimum of 10 years of experience in retail operations, preferably in luxury. The ideal candidate possesses strong interpersonal, planning,...
-
Hong Kong Island, Hong Kong SAR China Projob21.com Ltd. Full timeRetail Operations and Performance Manager Report to the Managing Director Performance and operational excellence Prestigious Brand and Career Resources Job Duties Tasked to drive performance and operational excellence in high end luxury fashion stores in Hong Kong Plan and implement inspirational and engaging coaching programs for retail teams to deliver...
-
Retail Operations Manager, Fashion
1 day ago
Hong Kong Island, Hong Kong SAR China Amazin Consultants Limited Full timeResponsibilities Develop and execute effective retail sales strategies to achieve business objectives and maximise revenue. Lead, motivate, and supervise frontline retail teams to deliver outstanding customer experiences and consistently meet sales targets. Monitor and manage retail manpower allocation to ensure operational efficiency and service excellence....
-
Retail Performance
1 day ago
hong kong, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeA leading jewelry retailer in Hong Kong is looking for an experienced retail operations manager. The ideal candidate will have at least 7 years of experience in sales and operations within the retail industry, with strong analytical skills to interpret sales data and enhance store performance. Responsibilities include analyzing store metrics, managing...
-
Retail Operations Executive
3 days ago
Hong Kong Island, Hong Kong SAR China Vitel International Hong Kong Limited Full timeProvide clerical and administrative support to the Retail Operations team. Communicate closely with Store in charge and related Retail Operations team on daily operations issues. Major Responsibilities Work with Sales / Retail operation manager and oversee store operation processes and procedures, aligning with advance business objectives. Conduct regular...
-
Operation Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Osmium Consulting Group Limited Full timeRole Overview Join our growing Hong Kong brand as a key driver of operational excellence and digital transformation. You will bridge the gap between business needs and technology, optimizing workflows and implementing systems that enhance efficiency and support our global ambitions. Key Responsibilities Process Analysis & Design Map and analyze end-to-end...
-
Hong Kong Island, Hong Kong SAR China Neo Derm Full timeA leading medical aesthetics provider in Hong Kong is seeking a Manager for Talent Acquisition in Retail Operations. The successful candidate will drive recruitment efforts, manage talent sourcing, and enhance the employer brand. This role requires a Bachelor's degree, a minimum of 6 years of relevant experience, and strong communication skills. A background...
-
Retail Operations Supervisors
3 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeOur client is an well-established French Fashion Company, they are currently seeking for a Retail Operations Supervisors to join their team. Retail Operations Supervisors Responsibilities Provide full spectrum retail operational support to the team; Prepare various reports, sales analysis and presentation materials; Monitor sales performance, inventory,...
