General Manager

7 days ago


Hong Kong Island, Hong Kong SAR China ConnectedGroup Full time

General Manager, District Facility Services Location: Central & Western District, Hong Kong SAR (1 week ago) Responsibilities Oversee day-to-day operations across multiple outlets, ensuring efficiency and profitability. Implement labor productivity management and retail planning strategies. Build and maintain a strong brand identity that resonates with customers. Create a welcoming hospitality culture and deliver exceptional service standards. Lead negotiations for lease renewals and new store openings. Identify and secure new business opportunities, including partnerships and collaborations. Develop and execute marketing strategies to increase brand visibility. Drive creative initiatives such as collaborations and events to engage customers. Manage budgets, P&L, and cost optimization across outlets. Oversee purchasing and supplier negotiations to ensure quality and cost efficiency. Lead and mentor a team of Area Managers, Operations Manager, and general staff. Foster a culture of accountability, service excellence, and continuous improvement. Qualifications Proven experience in F&B operations and multi‑outlet management. Strong business acumen with expertise in operations, marketing, finance, and purchasing. Demonstrated ability to create memorable customer experiences and build strong brand identity. Excellent negotiation skills and experience in lease renewals and new store development. Hands‑on leadership style with the ability to inspire and manage large teams. Seniority level Executive Employment type Full‑time Job function General Business, Management, and Supply Chain Industries Consumer Services #J-18808-Ljbffr


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