.Solution Architect

4 days ago

Chek Nai Ping Village, Hong Kong SAR China Fano Labs Limited Full time

Responsibilities Design software solutions using the company’s AI products to meet customer needs. Provide technical support during pre-sales and post-sales phases. Examine current system architecture and work with client business and technical staff to recommend solutions that will result in more efficient systems. Conduct and lead technical discussions with the client’s IT department to ensure that the company’s AI products can be reliably and securely deployed into the client’s environment. Understand and mitigate the risks of third-party software and modules that will be encountered in the solution design. Evaluate and decide what frameworks, platforms and technology stacks should be used for specific solution designs. Keep up to date with relevant competitive products and solutions. Requirements Bachelor’s degree or higher in Computer Science or related discipline. 5+ years of relevant experience required. Experience with troubleshooting and software development processes. Good understanding of business processes and solutions. Good command of English, Cantonese and Mandarin speaking, good presentation and writing skills. Self-motivated, energetic, and organized. Flexible and able to work under pressure. Eager to learn new technologies and investigate technical issues About the Company Fano Labs is an AI company headquartered in Hong Kong specialised in Speech Recognition and Natural Language Processing technologies. Focusing in a variety of languages, dialects and mixed languages, specially Cantonese and languages in Southeast Asia, our solutions help enterprises from various sectors with customer service, compliance and other lines of business. With the advanced AI technologies, Fano Labs provides a smart Customer Service and Speech Analytics System, for customers from various sectors, where they can greatly enhance their management capability and service quality, by accurately identifying potential compliance risks while detecting and analysing the sentiment of the customers. Also, it will allow enterprises to reduce costs and uncover potential sales opportunities by providing managers with valuable business intelligence which will lead to revenue increases. For more information about our solutions and organisation, please visit #J-18808-Ljbffr

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